- Built and led a 6-person business development and retention team to surpass sales and retention goals while championing and promoting a spirit of inclusion and empowerment across the Alliance Medicare Advantage, commercial & direct products segment.- Generated 88% membership growth and increased profitability by 94% over a 5-year period by spearheading the development and execution of holistic partnership-focused enterprise strategies for Medicare and commercial dental products.- Led projects to develop a robust sales pipeline based on qualified prospects and growth opportunities by creating a set of criteria to score/qualify prospects based on existing prospects and new competitive analysis.

- Built and led a team of Alliance-dedicated National Account Management professionals focused on maximizing the retention, growth, and satisfaction of members within the highly regulated health plan benefits arena.- Generated an 88% increase in Medicare segment membership growth, maintained 97%+ segment retention, and increased profitability by 94% since 2019 by leading the development and execution of a new enterprise Medicare segment strategy.- Identified, nurtured, and maintained relationships with executive leaders from high-profile health plan and association contacts to secure a new proposal with sales of over 943K mandatory Medicare lives.

- Overall account management for alliance health plan relationships in the CA region by negotiating high-profile client contracts and developing key strategies to align client goals and Delta solutions and maintain over 98% retention since 2006.- Led the execution of key Medicare proposals for both enterprise and non-enterprise opportunities in collaboration with key stakeholders and the sales and account services teams.