Barbara Mccoy Email and Phone Number

Provided detailed information on end-user system requirements for various major projects, including compliance, ethics, pharmacy, anti-money laundering, legal, risk management, finance, accounting, real estate, and other corporate projects through interviews and research. Served as liaison between business and development team during development and user-experience testing process. Aided in quality assurance testing of system enhancements before product was introduced to end-user. Led requirements-gathering sessions with local and international markets, including Mexico and India. Scheduled and facilitated Agile backlog requirement sessions for the compliance project team with business partner and developers.

Interviewed end-users to identify system development requirements and enhancements. Documented system requirements and requested enhancements to ensure inventory was properly accounted for in international countries. Delivered solid system requirements and enhancements to development team depicting business system needs.• Worked with business liaisons in gathering and documenting system requirements and enhancements for risk and claims management and OSHA applications, ensuring customer and associate incident claims were accurately captured, processed through insurance channels, and reimbursed in a timely manner. • Implemented solid system requirements and enhancements to development team, ensuring data feeds required for third-party insurance coverage of customer and associate incident claims were properly formatted and delivered in a timely manner.• Delivered solid system requirements and enhancements to development team, ensuring data feeds required for third-party document imaging of customer and associate incident claims were formatted and arrived in a timely manner.

Supervised UNIX and web development (new applications and enhancements) on corporate systems. Managed system testing after development completed. Implemented source code into production environment after development and testing completed. Troubleshot system issues and drove to resolution.