Barbara R. Ortiz Email & Phone Number

Port St Lucie, Florida, United States

Supervised a team of 3 Documentation Service Specialists, overseeing the meticulous preparation of loan documentation for new and renewed commercial and consumer loan requests.Provided invaluable subject matter expertise, leadership, and unwavering support for departmental activities, strategic initiatives, and projects, resulting in an increase in efficiency and accuracy.Negotiated the legal and policy aspects of loan documents throughout the entire closing process, ensuring comprehensive documentation and approval for any deviations from established guidelines.Ensured 100% staff proficiency in the LaserPro system, guaranteeing commercial, consumer, and SBA loan documentation accuracy and integrity.Assumed responsibility for the maintenance and rigorous testing of Business Continuity Plans, ensuring the organization's preparedness for unforeseen challenges.

Stuart, Florida, United States

Prepared documentation for diverse loan requests, encompassing commercial, marine, and specialty finance, in strict adherence to loan approval, Bank policies, and regulatory compliance.Demonstrated thoroughness in gathering and evaluating due diligence information essential for crafting precise loan documents. This involved conducting comprehensive tasks such as ordering title searches, performing UCC searches, corporate record searches, surveys, and flood certifications.Pioneered the process of ensuring all Loan Approval conditions were promptly cleared and impeccably documented before closing, fostering an environment of precision and compliance.Orchestrated seamless information exchange and coordinated closings among loan officers, closing agents, attorneys, and borrowers, ensuring a synchronized and efficient process.Delivered consistent results by meeting processing production goals while maintaining an exceptional error ratio within established guidelines.

Stuart, Florida, United States

Proficiently prepared closing documentation for Small Business and Commercial Loans, aligning with bank policies, procedures, and regulatory requirements.Conducted comprehensive due diligence and pre-closing reviews, which included ordering and interpreting title work, calculating required insurance coverages, and ensuring perfect collateral lien, streamlining the loan closing process.Played a pivotal role in mentoring Junior Processors and Closers, emphasizing time management, organization, and accuracy, and monitored their progress until they could work independently.Collaborated effectively with loan officers, underwriters, third-party vendors, management, and closing staff to ensure a seamless and successful closing experience.Contributed to the development of standard operating procedures, enhancing the efficiency and consistency of the department's processes.

Fort Pierce, Florida, United States

Managed a diverse Commercial loan portfolio from origination to settlement, ensuring strict adherence to bank policies, procedures, and regulatory requirements.Offered expert guidance on bank policies and procedures to all lending areas, resolving intricate issues related to loan closings, and diligently overseeing the maintenance and monitoring of quality control procedures.Handled complex loans, meticulously verifying compliance with bank policies and procedures, while ensuring all required loan conditions, including insurance and collateral, were sufficiently and accurately documented in accordance with bank policy.

Fort Pierce, Florida, United States

Managed a diverse Commercial loan portfolio from origination to settlement, ensuring strict adherence to bank policies, procedures, and regulatory requirements.Offered expert guidance on bank policies and procedures to all lending areas, resolving intricate issues related to loan closings, and diligently overseeing the maintenance and monitoring of quality control procedures.Handled complex loans, meticulously verifying compliance with bank policies and procedures, while ensuring all required loan conditions, including insurance and collateral, were sufficiently and accurately documented in accordance with bank policy.

Fort Pierce, Florida, United States

Made loan approval decisions within established limits, conducting thorough analyses of applicants' financial status, creditworthiness, and property evaluations to assess the feasibility of loan approval.Provided effective leadership by supervising loan personnel and overseeing daily branch operations. Mentored junior lenders to overcome objections during closings and promote additional products and services.Prepared reports for customers with delinquent accounts, taking proactive steps to address outstanding issues and escalating irreconcilable accounts for collector action.Managed the arrangement for the maintenance and liquidation of delinquent properties, ensuring efficient resolution of delinquencies.