• Managed ERP data, purchase orders, quotes, and vendor services via phone and email.• Generated purchase order documents and processed requests, including resource planning.• Proficient communication with vendors regarding orders, confirmations and delivery status.• Attained, created and maintained billing of material in Microsoft Dynamics GP (Great Plains) ERP system.• Proactively support R&D services and production operations using ComplianceQuest.• Adhered to ISO 13485 procedures while assisting the procurement team.

• Managed quotes and processed service orders, expanding company revenue.• Proficient in Purchase Order tracking and expediting, retaining customer satisfaction.• Enhanced sales metrics using the Genesys Cloud call center system.• Created purchase orders in international order management, Oxaion German software.

• Surpassed and addressed requests and inquiries related to orders, shipments, and other customer matters, with precise documentation, earning recognition and rewards. • Created timely documentation adhering to ISO certifications for customer related audits.• Increased company revenue by timely processing of internal and external customer orders by providing. quotations from inbound calls, emails, faxes and website inquiries, which led to increased company revenue.

• Expanded business by selling the Benefits of Solar, including tax credits, incentives, and ROI.• Accomplished monthly goals targeting accounts through cold calling and marketing campaigns.• Earned awards supporting sales reps, creating new opportunities, scheduling Zoom meetings with prospects through Zoom & HubSpot increasing company revenue.

• Expanded business by managing and processing purchase orders, developed quotations for research development domestic and international companies-maintained Salesforce & Navision and Oracle.• Increased sales through call center and email, responding to customer inquiries, orders and quotes.

• Proactively supported Regional Sales Managers to successfully implement, pursue, and capture new clients, providing Estimating Software for the Construction Electrical and Data Cabling Industries as Cloud SaaS• Scheduled demonstrations for Regional Managers thru RingCentral, GoToMeeting, and Outlook.• Managed Software Advice leads creating increased revenue by cold call 75+ daily, consistently.

• Attained recognition for consulting and scheduled meetings; generated qualified leads for outside sales clients: Adaptive Corporation, Data2 Logistics and Illusive Networks.• Consistently achieved monthly targets resulting in increased company revenue.

• Maintained drug/alcohol testing programs, scheduling, help clients hire and maintain employees, improve productivity, and reduce risk.• Managed Drug & Alcohol Consortiums, to include MRO Services NON-DOT & DOT Regulation.• Secured Federal Paperwork Mailing: US Department of Federal Aviation Administration (FAA) and Federal Motor Carrier Safety Administration (FMCSA).• Consistently evaluated records for clients, ensured proper scheduling drug/alcohol testing for those who test positive including proper Sap Abuse Professional (SAP) guidelines are met.

• Targeted cross territory prospects and customers selling Property Management Software.• Achieved awards for scheduled demos, proven success in generating qualified leads through calling and developing email programs.• Expanded business by uncovering new customers building pipeline CRM/Salesforce.