Working in the development arm of the organization, I am responsible for entering and tracking all donations to the database, following trends and running queries to supply information needed for strategizing fundraising. After running queries to collect donation data, I use advanced Excel functions to fine tune results. Responsible for sending acknowledgment letters to donors. Also involved in staffing fundraising events throughout the year.

Responsible for content and look of the Western NC Conference UMC Administration website to provide information to the conference users• Managed data for 1060 churches’ information and 1088 clergy vitals • Assigned permissions to users for appropriate level of access to information• Monitored the support queue to handle all issues to completion concerning website and hardware problems• Provided ad-hoc query reports at staff requests• Displayed up-to-moment payment information for all church apportionment remittances• Published to web annual statistics for churches in the conference • Responsible for web console used by conference staff to input data concerning new clergy, retired clergy, church histories, etc.• Had open dialogue with conference staff, district staff and lay persons concerning improvements/accuracy of the information on the admin website• Enhanced the web interface as requested to increase usability• Webpage design using ColdFusion and data queries to support content done with MS Access and SQL server• Moved users to Office 365

Worked in the Conference Treasurer’s Office initially and added other areas of support in the conference office as staffing consolidated. Supported all team members of Discipleship Ministries as well as performing general administration support for the entire office

Assisted the sales staff with proofing and creating follow-up letters to prospective customers.

Technical Support Representative for a browser-based application company• Provided support for online website promotion services targeting small to medium-sized businesses• Liaison between programmers and customers to fulfill their business needs • Banner creation for customers• HTML issues troubleshooting

• Telephone support for three versions of MS Access • Support for Microsoft Office setup issues when needed