Enthusiastic and dedicated professional with extensive experience in administrative support, customer service, project management and team leadership. Proven ability to collaborate effectively and achieve high performance. Bilingual in Spanish and English, with a natural talent for connecting with others and fostering positive relationships.
Hippocratic Financial Advisors
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Responsable De Cumplimiento Y Gestión Del TalentoHippocratic Financial AdvisorsBuenos Aires Province, Argentina
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Compliance Officer And Talent ManagementHippocratic Financial Advisors Apr 2023 - PresentBuenos Aires-Manage diverse and varied compliance projects -Conduct performance reviews -Participate in hiring, onboarding and training processes-Prepare and conduct workshops-Report directly to the strategic team, ensuring timely and accurate project completion.
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Investments CoordinatorHippocratic Financial Advisors. Apr 2021 - Mar 2023Buenos Aires, Argentina-Led the wealth management team in handling account openings, transfers, contributions, distributions, loan requests, and payments.-Improved internal processes-Created training material and trained colleagues
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Customer Service ManagerAirtreks Jan 2019 - Apr 2021Buenos Aires, Argentina-Managed departmental objectives, resolved escalations, and monitored daily workflow.-Provided feedback and coaching, participated in hiring processes, and trained new employees.-Scheduled and led an international remote team of 12 members from various global locations. -
Travel Support SpecialistAirtreks Sep 2015 - Jan 2019Buenos Aires, Argentina-Assisted passengers via chat, phone and email with multi destination flight bookings: voluntary changes, schedule changes, cancellations, refunds, ticketing, and special service requests.-Used Amadeus GDS proficiently to book, issue, reissue, and refund complex air fares.
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First Class AssistantLufthansa-Crossracer Jan 2014 - Dec 2014Provincia De Buenos Aires, ArgentinaProvided high-quality assistance to first-class passengers during check-in, boarding, and arrivals at Ezeiza International Airport.
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Customer Service AgentCrossracer Jan 2011 - Jan 2014Buenos Aires, Argentina-Handled check-in, baggage claims, and boarding processes for multiple airlines, ensuring smooth passenger experiences. -
Sales AgentDespegar Mar 2009 - Feb 2010Buenos Aires, Argentina-Booked flights, hotels, car rentals, and tours for customers via call center for a leading South American travel agency.-Top sales performer of my team for 9 consecutive months -
ProfilerG4S Search For Continental Airlines Mar 2007 - Jan 2009Buenos Aires, ArgentinaConducted passenger interviews and baggage checks at Ezeiza International Airport to ensure security compliance.
Barbara Segria Education Details
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Mai Pistiner AcademyCommunication And Emotional Management -
Mai Pistiner AcademyPublic Speaking And Assertive Communication
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Crianza En BrazosConsultant In Safe And Respectful Ergonomic Babywearing
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Tourism
Frequently Asked Questions about Barbara Segria
What company does Barbara Segria work for?
Barbara Segria works for Hippocratic Financial Advisors
What is Barbara Segria's role at the current company?
Barbara Segria's current role is Responsable de cumplimiento y gestión del talento.
What schools did Barbara Segria attend?
Barbara Segria attended Mai Pistiner Academy, Mai Pistiner Academy, Crianza En Brazos, Lanus National University.
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