Sette Reps is your gateway to South East Asian markets. We help Destination Management Companies, tourism boards, shopping venues and tourist attractions stand out from the crowd with expert sales and marketing representation. From creating brand awareness to driving revenue, we offer the right approach to launch your company into the market and maintain targeted, long term growth.The World Tourism Organization has recognised South East Asia as one of the leading outbound tourist markets of the future. Sette Reps facilitates your entry into the competitive markets of Malaysia, Singapore, Brunei, Indonesia, Philippines, Vietnam, Thailand and Myanmar.

MICE Sales – Malaysian Market► Focus on MICE Specialists (Travel Agents or Event Organizers)► Sales Target: Turnover & Gross ProfitMICE Support – Malaysian Market► Responsible for profit control on projects sold (weekly reporting)► Responsible for profit increase, focus on re negotiation of key services and up selling during the finalization process (weekly reporting)► Responsible for BGA / AGA operations in corporation with HKG MICE support, KDM Destination and clients► Responsible for sales support (costing & power point presentation)► Responsible for project administration (draft of contracts and filing)► Responsible for payment control (clients)► Supports Regional MICE GM for special task related with MICE projects for the Region ► Supports MICE Marketing activities for Malaysian Marketa) Creates and executes a marketing plan for MICE Malaysia: - Destination Road Shows in corporation with NTO’s & DMC’s - PR activities internal & external (Travel Media)b) Monitors and reports MICE trends in Malaysiac) Entertains close relationships with stake holders of the Malaysian Mice trade: - Media Personal - Online Portals

Ensure timely, complete and competitive contracting of localservices & hotels as well as pro-active product development within theresponsible DMC Europe area (Italy) for KUONI clients from Japan, USA,Far East and Middle East markets Negotiating & Renegotiating during all year special KUONI groupcondition with hotels Negotiating menu prices with restaurants based on Sales Officesmarket requirements Contracting directly, or via association, guides & assistance ratesfor different languages for source markets Negotiate entrances and museum tickets’ prices and conditions Renegotiate special offers or volume deals for major groups series Sell Partner agreement and/or override agreements to suppliers Establish proper local service & hotel portfolio for all businesssegments and budget requirements Control pricing and check competitiveness for all Land services &hotels Insert and monitor of Land services & Hotels in KUONI onlinesystem, visible to all sales office in the world Propose new products to promote them towards our Sales Officeunits Maintaining personal contacts with key suppliers and build upgood relationship Attend international and local Travel fairs Being informed on all developments in the destination, includingcompetition and exchange constantly with Sales & Operation Departments Skills: negotiation, communication, be able to work independently

 Responding to sales opportunities Actively approaching clients Handling ad-hoc group requests Maintaining an up-to-date knowledge of fares and routes and using this at information days and similar events Keeping fully abreast of travel trends and acting thereon Providing high level of customer service by telephone and emails Assisting clients through an automated booking system Operations: communicating with overseas agents to make arrangements for tours, updating and monitoring the Computer Reservation System of the company (Globus) Skills: languages (Italian, Spanish on daily basis), guest relation, organisational skills