Barbara Shaw Email & Phone Number

UK Supply Manager for Direct Despatch for 17 years. Currently manages 112 suppliers from fashion to large appliances. Responsibilities include Order Management and auditing of all processes on-site, ensuring all KPI's are met. Speed of Service and Level of Service management to exceed customer expectation. Working closely with internal and external customers for all process improvements and reducing costs. Constant review of lead times within the supplier base in the UK and overseas suppliers. Strong collaboration with our carriage management, transport, customer contact fraud and product teams. Background knowledge in IT system integration assisting suppliers to work smarter. The strong customer focus/managerial skills background has greatly assisted in the successful communication of information to all levels in a company.Customer Recruitment Manager 2004 to 2005Biomni & Procurement Analyst 2002 to 2004Procurement Analyst 2000 to 2002Audit & Procurement Co-ordinator 1999 to 2000Process Mapper/Facilitator – Streamline 1998 to 1999 Team Manager 1996 to 1998Mixed Team Advisor 1995 to 1996 Order/Enquiry Customer Service Advisor 1992 to 1995• AD1 - Lotus Notes 4.5 Application Development 1 (29/09/1999)• AD2 - Lotus Notes 4.5 Application Development 2 (24/10/2000)• Introduction to Lotus Script – Notes 4.5 (23/04/2001)• Notes 4.5 System Administration Level 1 (09/07/2001)• Introduction to Purchasing (similar to the Foundation Course) 12/13th November 2001• R5 APPLICATIONS ARCHITECTURE: TECHNICAL (3rd/4th December 2001)• R5 DESIGNER FUNDAMENTALS: TECHNICAL (18/19/20th December 2001)• R5 APPLICATIONS SECURITY AND WORKFLOW: TECHNICAL (10/11th January 2002)• Display Screen Equipment Assessor Training (12/06/2001)• CPM Training – Introduction to Purchasing – 3 day course.• RSA I Standard – Typing

Listed skills include Supply Chain, Group Buying, Procurement, Retail, and 12 others.

• Uk Supply Manager

  N Brown Group Plc

  Apr 1994 - Present - Manchester, United Kingdom