Teller Leader
CurrentI am responsible for the operation of the teller line and maintaining the cash vault. Refer customers to platform and other partner associates for sales of products and services. Order debit cards,online banking and checks.Providing excellent customer service.Also solve customer issues or find associates who can help. Do many reports such as Cash Items, NSF, Overdraft, ATM Reports, etc. Participate in Huddles and leading huddles as needed.I also balance the ATM, order all supplies and beverages,set up keys and authorities requirements for new employees.I record my sales and referrals in Motivator and do a pipeline once a week. I am responsible for the MAIC each quarter.I am responsible for all operational issues. These are some of the tasks I perform and whatever else is necessary to help make our banking team work.