Lead Customer Services Representative
Current Coordination of documentation, to create, issue and manage Sales and Purchase Orders Interpretation of client contracts to ensure correct Sales Order set up; reviewing customer PO accuracy, demand forecasting, customer contract conditions, special VAT handling requirements, shipping terms etc. Checking and approving invoicing prior to processing and providing support for financial audits Completion of weekly and monthly revenue reconciliation reports, as well as involvement in the budgeting and forecasting processes Reviewing and resolving invoice queries and anomalies to support Accounts Receivable cash collections