Sale of international and local moving services and transport insurance; customer surveys (in-home, by telephone); soliciting and comparison of freight charges; motor vehicle shipping; artwork and antiques shipping; pet relocations; insurance and claim handling; customs clearance (export from & import to the Russian Federation); shipping (sea, road, air and rail); directly responsible for the management of 10 office personnel and 25 logistical operations staff members, maintained all accounts to the highest level, executing all moves as cost efficiently as possible without degrading customer satisfaction, well organized and able to effectively position the move in coordination with other departments, effective multi-tasker with the ability to direct several relocations at once, establishment of new customer relations (embassies, representatives of foreign companies in Russia (e.g., British Petroleum, Shell, TNK, TNK-BP, BP, Exxon, Schlumberger, Deutsche Bank, Citibank, Auchan, Boeing, METRO, IKEA, Chevron, US Embassy, British Embassy, Australian Embassy, Austrian Embassy, Embassy of New Zealand, Embassy of the Republic of South Africa, Norwegian Embassy, Google, Booking.com, etc.); implementation and promotion of new services (e.g., storage of personal belongings; document storage/archiving; creation of charity program; advertising plans; website creation & website management.

Editing of the English-language editions of Russian scientific journals issued by the Russian Academy of Science (RAN – Rossiiskaya Akademiya Nauk); biology, chemistry, physics, medicine, aeronautics.

Business correspondence; translations (technical, chemical and medical) from German and English into Russian and vice versa; interpreting (German – English – Russian, as needed); price lists, contracts, appendixes to contracts and general specifications; accepting, handling and following up on customers’ orders; maintenance of relationships with distributors in Russia, Georgia, Armenia and Mongolia; registration of pharmaceuticals in Georgia and Armenia; organization of humanitarian aid deliveries of pharmaceuticals to Georgia; budget calculations; marketing plans, creation of advertising materials for various media, overviews and analyses of the Russian, Georgian, Armenian and Kazakh pharmaceutical markets; price comparisons; business/market reports and prognoses; development of a reporting system for the FFR (Field Force Representative) service; assigning of tasks to the FFR service and control of their implementation; analysis of the work of the FFR service.

Editing of English-language abstracts received by the ISTC from various scientific and research Institutes in Russia and the CIS. The abstracts concerned the following subjects: biology, chemistry, biochemistry, physics, nuclear physics, medicine, zoology and aeronautics.