Barbara Stuckey Email & Phone Number

Omaha

Financial Services Rep Sep 2014 - Apr 2015Client Account Services Apr 2015 - current

Council Bluffs Ia

Started in first year of this program at the College, Courses I developed and taught during my tenure: Woody Plants (2 semester course), Herbaceous Plants, Landscape Design Techniques, Advanced Landscape Design (commercial properties), Landscape Installation & Maintenance, Pesticide Application Certification, Irrigation Systems, Equipment Operations, Technical Math for Ag/Turf, Program Capstone course, and monitor Internship Experiences (2 semesters).Program Chair position entire tenure at College, which includes leading the Program Advisory Board and hosting annual meetings, creating and updating course material as the industry needs arise, various reports and projects for College Administration, and direct connections to various companies represented in the Green Industry.Unfortunately, the college eliminated this program due to lower enrollment and budget.

Omaha, Ne

Entrepreneur start-up of a Landscape Design/Install/Maintenance company. Various residential and commercial projects. Created and sold all landscape designs, Crew Leader for installation team and maintenance teams. Specialty in utilizing drought-resistant and native plant materials as well as hardscaping (patios, small retaining walls). Experience building and maintaining a water feature.

Omaha Ne

• Responsible for training, coaching and supervising team of Account Managers for several of company’s top inbound service clients• Guarantee team adheres to quality-oriented environment standards reflecting organization’s values• Ensure greatest level of customer satisfaction are achieved and problems are resolved quickly and efficiently• Created ‘Training Transition’ program, which bridged new hire Account Managers from their initial training program to their work with initial set of live clients

Omaha Ne

* Responsible for the provision of excellent customer services; ensure the needs of each client are met by identifying unique customer parameters while coordinating implementation of new product setups and maintenance activities for inbound telemarketing programs.• Accountable for implementing projects for the top 4 telemarketing clients for West Corporation-Inbound.

Omaha Ne

Manager of the Medical Records Department, liaison with Physicians and various Hospital Department staff, and ensure the accuracy and timely completion of patient medical records. Served on various hospital committees

Greater Omaha Area

Conducted hospital quality of care review activities for Medicare patients, coordinating meetings with Physician Reviewers to review any questionable processes. Traveled within a 75-mile radius of Omaha to various hospitals and skilled care facilities.

Omaha Ne

Coordinated institutional research activities and paperwork for the Oncologists and the Hospital. Served on several hospital committees.

Omaha Ne

Assigned diagnostic and procedural ICD-9-CM codes for hospital inpatient stays as well as outpatient services. Coordinated questions with various Physicians. Served on various hospital committees.

Masters Degree, Instructional Design & Development

Horticulture And Landscape Design

Bachelors Of Science, Health Information/Medical Records Administration/Administrator