I have several years face to face customer service experience at all levels of retail and am an organised, methodical person who is able to prioritise own workload and delegate tasks as needed. I enjoy meeting people and thrive on the challenges they bring having a proven record of problem solving. Customer driven I ensure their needs and aspirations are satisfied using effective communication and negotiation skills. Able to work on own initiative, I am a good team member with multi-level verbal & written communication as well as great interpersonal skills. Key Skills• Experienced in management of people• Able to remain calm under pressure• Willing to take on additional responsibilities• Computer literate with knowledge of MS word, excel, access, PowerPoint & Internet