Barbara Thibodeaux Email & Phone Number

Lawrenceville, Ga

Create quotes.Coordinate with customers to schedule their machine installation, repair and training with our service technicians. Maintains the service calendar.

Lawrenceville, Ga

Assist the Director of Technical Services with creating service quotes,annual service contract and create and maintain expense reports to track department costs and revenue.Create invoices and credits for Service and Parts department. Process incoming expense paperwork from Field Service Technicians for billing and payroll.

Suwanee, Ga

Manage rebate websites with multiple promotions: Create new promotions for website, edit current promotions, and maintain archived promotions.Process all rebate claims and account credits. Heavy proofreading of backup documents submitted online or by mail, prepare weekly spreadsheets to submit for payment processing, investigate possible fraudulent claims.Handle all incoming emails and calls with issues/problems or technical website questions.

Norcross, Ga

Assisted Project/Account Managers in formatting and developing reports, presentations, proposals and spreadsheets within given deadlines.Collected and analyzed Qualitative Research data for multiple projects.Proficient in MS Office (PowerPoint, Word, Excel).General proofreading with great attention to detail on research data, reports, proposals and presentations.Responsible for quarterly maintenance of client database using Access and Outlook.Created and maintained all in-house graphic design needs such as – client logo cleanup, direct mail marketing, brochures, advertising, stationery, and business cards using Photoshop and Illustrator.Managed Press Release of company announcements/news to various industry publications.

Norcross, Ga

Assisted Senior Account Staff and Project Managers in formatting and editing all documents in MS Office (PowerPoint, Word, Excel) within given deadlines.Data entry and cassette/digital transcriptions of focus group sessions.Coordinated mass mail merges for respondent incentive distribution.Created and maintained all in-house graphic design needs such as – client logo cleanup, direct mail marketing, brochures, advertising, stationery, and business cards using Photoshop, Illustrator and PowerPoint.Served as backup for front desk receptionist: switchboard, mail distribution, greeting clients.Responsible for ordering and maintaining office supplies.