Barbara Tramoni Email & Phone Number

Montreal, Quebec, Canada

Montreal, Quebec, Canada

• Engage with audience on various social media platforms and promptly respond to messages• Maintain and update Airtable calendar for accurate scheduling• Schedule posts on Sprout as well as natively on various social media platforms• Extract statistics from Sprout to analyze different metrics of campaigns/posts • Work on a social media landscape project, identifying trends and opportunities• Craft compelling captions to accompany social media posts• Create graphics using Canva for social media posts

Montreal, Quebec, Canada

• Implement Zendesk and provide training to coworkers to enhance customer service• Integrate a chatbot in website to improve customer engagement and provide quick support• Format, revise and translate website to ensure consistency• Translate trade program email & files to facilitate communication with all trade partners• Assist with order entry to ensure timely processing of customer orders• Set up SharePoint to improve collaboration and information sharing across departments• Develop comprehensive training guides to onboard new employees

Montreal, Quebec, Canada

• Conduct the ad confirmation for 7 drugstore banners across Canada• Create new product forms• Order samples for clients• Verify and update prices of listings• Make corrections on deal sheets to ensure accuracy• Optimize intern training process by developing and implementing new training material• Train & supervise new intern to ensure successful onboarding

Montreal, Quebec, Canada

• Inform and assist customers regarding items offered in order to satisfy their needs• Work under high pressure environment• Effectively communicate with coworkers• Good coordination of tasks

Bachelor Of Commerce - Bcom, Marketing

Dec In Commerce, Business/Commerce, General

High School Diploma

Activities and Societies: Concentration Harmonie (Music program)