Barbara Weigand Email & Phone Number

Cincinnati, Ohio, United States

• Maintaining accurate system information for each customer, including addresses, contacts, subsidy program, billing information, employee lists, and customer specific pricing.• Researching system issues and performing QA and UAT testing for application updates.• Reconciling paperwork from multiple store locations, generating invoices for store sales, and submitting the invoices to the customers’ accounts payable departments.• Processing all checks received from customers, including reconciling them in the accounts receivable system as well as processing the deposit via online banking. Also responsible for reconciling ACH payments in the accounts receivable system.

Springdale, Oh

• Maintained representative accounts using multiple reports to process reconciliations in Rumba AS/400 and internal applications.• Prepared monthly KPI reports for distribution to managers and executive teams; prepared reports for other areas as needed.• Researched system issues and performed QA and UAT testing for application updates.• Handled quality assurance reporting to help identify products that did not meet company expectations and assisted in the bulk return of the items to the vendor.• Updated the representative-facing Online Reverse Logistics website as needed.• Processed special handling representative returns.

Springdale, Oh

• Maintained representative accounts using multiple reports to process reconciliations in Rumba AS/400 and internal applications.• Prepared monthly KPI reports for distribution to managers and executive teams; prepared reports for other areas as needed.• Researched system issues and performed QA and UAT testing for application updates.• Handled quality assurance reporting to help identify products that did not meet company expectations and assisted in the bulk return of the items to the vendor.• Updated the representative-facing Online Reverse Logistics website as needed.• Processed special handling representative returns.

Springdale, Oh

• Reconciled returned items against representative accounts using Rumba AS/400 and internal applications.• Only associate assigned to process special handling representative returns.• Within one year of hire was chosen to train new associates.• Within two years of hire was moved to an auditing role to audit all other associates’ paperwork.

Springdale, Oh

• Worked on perfume/cologne production line beginning with individual components going through to complete packer.• Monitored production for quality and performance issues.• Performed quality inspections.• Started/stopped machines.• Verified correct packer counts and production quantities.• Prepared paperwork.

Springdale, Oh

• Provided customer service.• Put out stock.• Prepared displays and floor sets.

Finneytown, Oh

• Responsible for store's daily operations, high-volume customer service, monitoring and driving sales goals as well as profit and loss management.• Assisted the manager with recruiting, evaluating and coaching employees.• Ensured proper cash controls and loss prevention procedures were in place and followed.• Maintained store's appearance and merchandising with ongoing marketing campaigns.

Springdale, Oh

• Responsible for store's daily operations, high-volume customer service, monitoring and driving sales goals as well as profit and loss management.• Assisted the manager with recruiting, evaluating and coaching employees.• Ensured proper cash controls and loss prevention procedures were in place and followed.• Maintained store's appearance and merchandising with ongoing marketing campaigns.Job eliminated due to store closing.

Springdale, Oh

• Responsible for all cash wrap operations, including leading, training and assisting cashiers, balancing registers, and handling banking needs.• Responsible for the seasonal department, including floor sets for new stock, markdowns on old stock, and preparing in store and window displays.Job eliminated due to store closing.

Cincinnati, Oh

• Responsible for store's daily operations, high-volume customer service, monitoring and driving sales goals as well as profit and loss management.• Recruited, interviewed, hired, evaluated, and coached employees.• Ensured proper cash controls and loss prevention procedures were in place and followed.• Maintained store's appearance and merchandising with ongoing marketing campaigns.

Cincinnati, Oh

• Responsible for store's daily operations, high-volume customer service, monitoring and driving sales goals as well as profit and loss management.• Recruited, interviewed, hired, evaluated, and coached employees.• Ensured proper cash controls and loss prevention procedures were in place and followed.• Maintained store's appearance and merchandising with ongoing marketing campaigns.

Forest Park, Oh

• Responsible for store's daily operations, high-volume customer service, monitoring and driving sales goals as well as profit and loss management.• Assisted the manager with recruiting, evaluating and coaching employees.• Ensured proper cash controls and loss prevention procedures were in place and followed.• Maintained store's appearance and merchandising with ongoing marketing campaigns.