Consumer Loan Processor-Visa, Personal Loans, Secured Loans, Car Loans and Boat Loans. Kelly Blue Book-Collateral. Gap and Warranty. Debt Protection. Customer Service. Computer programs:FSP, 360 Lending, Back-office.Outlook, Word, Excel. Worksheets, pricing, promos, cross selling. Credit Checking-Experian. OFAC check, Compliance.

Inputs consumer loan applications in Loan Origination System, reviews and analyzes applications and supporting documents. Follows up with applicants/dealers onmissing/delayed documents necessary to complete the booking process. Utilizes various loan document signing options including mail, fax, and digital. Maintains accurate pipeline management to ensure timely funding of applications. Responsible for all DMV support functions. Obtains proof of Insurance and registration, as required. Worked with perfecting Titles and Registration and DMV fees and Smog. Worked on Transmittal forms for Cash out, Private Party, Vehicle Transfers, Lease buyout,Private Party purchase.Run Renewal calculators and Purchase Calculators for DMV Registration. In excel complete Consumer Declined loans Report for Loan Committee.Ensures that members and prospective members are promptly and professionally served. Software used, 360 Lender, Dealer Track, XP2.

Customer Service Professional

Processed Lockbox Payments, using Cadence and IBS with regards to discounts, partial pays, unapplied cash and split payments; balanced and updated excel for end of day balancing.Printed and coordinated loan documents for filing, funding recording and booking loans. Entered request into Access and kept tracking for Compliance for "Customer Due Diligence"Reviewed checklist to ensure "Loan Compliance Worksheet's were accurate and complete and signed. Worked closely with Relationship Managers, Account Officers to resolve issues. Briefly worked on training for UCC searches, and OFAC.

• Inputted loan request into Access, for Loan Documentation Team and Management.• From Loan Document Que, printed and coordinated loan documents for, funding and booking loans. • Processed Lockbox Payments, using Cadence and IBS with regards to discounts, partial pays, and unapplied cash and split payments; balanced and put each client on Excel for end of day balancing.• Primary responsibility for “Customer Due Diligence” processes by ensuring timely and accurate compliance to policy and regulatory requirements related to Anti-Money Laundering, Money Services Businesses, other risk indicators or industries. • Reviewed checklist to ensure “Loan Compliance Worksheet” was accurate and that all forms and documentation was completed and signed. • Worked closely with Relationship Managers, Business Banking Officers and Credit Administrators to facilitate and resolve issues and gather and completed and sign all documents. • Ensured correct lien position which may include ordering UCC searches and analyzing title Polices/searches.

Monitored, reconciled and performed prescribed transactions for client's in the high risk lending industry. Performed daily collections, verifications and AR functions.Served as main customer phone contact and took actions to ensure maximum customer satisfaction; resolved client problems. Processed daily client funding requests. Reviewed Factor invoices, regarding bill of landings, identified collateral write off. Collection calls for three different companies, and wrote invoices and did verifications and notifications.

Performed in multi-faceted duties in support of global lender and global teams. Primary role is to support asset based lending(ABLS).High Tech, Bioscience and Life Tech Companies. Analyzed loans including Libor, multi-currency, Exim, Foreign and Syndication, outstanding portfolio at $242m. Reconciled Transaction Reports, borrowing base calculations, foreign exchange, worked with Letter of Credits, triggers in loan documents and exhibits, updated credit ratings, pay down and advances, interest statements and rates and collateral requirements. Worked with complex accounts, multi-currency, Foreign credit Insurance and hedged and unhedged loans. Generated Benchmark reports for management for CFD.Performed quality assurance of loan maintenance, reconciled sales, credits, and collections.