Manage the AmeriServ at Work program, AmeriServ at School program, online account opening, complaint tracking data base, mystery shops and other special projects that arise including community events. Manage a process employee incentive programs and assist the department head with all matters of extremely confidential information as related to the Retail Banking Divison.

Managed the operations and the staff of 2 cancer centers. Assisted physicians with administrative duties. Performed all human resource issues as it related to staffing, interviewing, hiring, training, performance improvement plans, etc). Balance the daily pyxis system (chemotherapy drugs). Maintained operations and maintenance of the building including negotiating contracts with third party vendors.