Helped operationalize a new Stop Loss segment within Anthem Health, now Elevance Health. This segment competes against other direct Stop Loss carriers and has become very successful, organically increasing the book of business to $200M+ in 3 years. I was one of the foundational team members that built out client management systems, implementation processes, internal/external compensation modeling, marketing materials, and SOX compliance controls. As the business unit became established,… Show more Helped operationalize a new Stop Loss segment within Anthem Health, now Elevance Health. This segment competes against other direct Stop Loss carriers and has become very successful, organically increasing the book of business to $200M+ in 3 years. I was one of the foundational team members that built out client management systems, implementation processes, internal/external compensation modeling, marketing materials, and SOX compliance controls. As the business unit became established, my role morphed into the Director of Sales Operations, where I worked closely with the VP of Sales on anything and everything needed for the Sales team & Broker partners. Show less

Championed the Agile processes in partnership with IT and developers. Pioneered the creation of a wellness-monitoring mobile app, optimizing design, functionality, and cost-efficiency through iterative prototyping and testing. In this role I had the opportunity to create various proof of concept applications.

Instrumental in the development of the Total Population Customer Reporting (TPCR), assessing strategic actions, and allocating resources for successful plan implementation. This initiative replaced the legacy client-facing reporting package and significantly improved client engagement.

Oversaw multiple software product lines, delivering critical insights into employer data and driving organizational objectives.

Key contributor within a dynamic three-person team specializing in pricing development, sales strategy, pricing negotiation, and client retention initiatives.

Responsible for pricing Cigna Behavioral Health rates and maintaining EAP underwriting manual.