Sales Operation Senior AnalystSupporting Sales directors for Public Central and Local Government, Telco, Media&Utilities, monitoring weekly the forecast data and aligning forecast data to internal system for the correct Country Tech Director review.Working closely with the Finance Director, Finance SM, and Business Operation SM to manage e-invoicing for central public sector customer and for large customer for proper receipt of payable invoices.Supporting sales colleagues needing help to address invoicing issues. The correct management of the invoicing is basic to obtain a correct cash flow management at Country Level, operating both with all the needed internal departments in Oracle and with customer accounts payable departments.Senior Premier Support Renewal Representative (July 2001-Sept 2017)Part of Team managing mid-large size customers in Italy.Main focus is to renew contracts on mid-large size customers.To work in designated industry sector with revenue from $1m up to over $10m per annum. (Retail until 2012 – University-PA since 2013)Own the renewal cycle for designated contracts/customers.Operate in line with Oracle business processes and procedures.