Barbara Zubrowski Email & Phone Number

Parkton, Md, Us

Worked with national, regional, local lenders and brokers in the Mid Atlantic Region.Utilized consultative sales process to identify areas of opportunities to enhance efficiencies, streamline workflow and reduce expenses with the implementation of MGIC/eMagic technology.Facilitated presentations, demonstrations and trainingsTested system enhancements prior to releaseIncreased the growth and awareness of MGIC/eMagic in the region Hit 95.4% of goal in transitioning users from lenders proprietary sites to eMagic.

Managed three outside Sales Representatives as well as my own personal accounts and territory. Identified and worked with wholesale lenders and third-party originators to increase DO penetration in the Midwestern region. Maintained strong customer relationships with both lenders and third-party originators. Engaged with customers on business and technology strategies while evaluating the appropriate Fannie Mae solution to meet the customer's needs. Educated both lenders and TPO's on products, resources and best practices. Identified conversion opportunities. Attended and facilitated DO presentations at state conferences, and lender specific events.

Worked with retail and wholesale lenders to improve efficiencies utilizing Fannie Mae technology. Utilized process mapping to analyze lenders workflow to identify inefficiencies. This was accomplished by gathering input from all levels within the lenders' organization.

Provided technical support to wholesale branches in the Eastern Region with the development and implementation of best practices. Performed periodic reviews to assess progress of the of the best practice implementation. Conducted group specific training.Evaluated the needs of challenged braches and provided viable solutions.Provided guidance and tools to enable branches to achieve the objectives

Managed operations for the Maryland wholesale branch.Maintained strong broker relationships without compromising quality. Ensured all loans met compliance and regulatory requirements.Managed underwriting, closing and shipping departments.Performed annual performance reviews for the entire operations staff. Monitored all outstanding loan deficiencies, pricing exceptions and pipeline reports.