Barbara A. Reardon Email & Phone Number

Itasca, Illinois, United States

Founded the agency garnering the support of the parent company, Mitsubishi HCA creating 4 years of profitable results currently at $1.6M in annual revenue.Managed and directed 12 staff members: Accounting, Operations, Agents and Account Managers. Implemented Applied EPIC AMS system and Salesforce CRSCreated managing general insurance agency for transportation industry for Great American and Assurant, maintaining a less than 67.8% loss ratio through strict adherence to underwriting guidelines and risk selection. Formulated all sales policies, practices, and procedures, coordinating proper company resources to ensure efficient and stable strategies that improved market share and agency growth resulting in $8.8M written premiums in 2021. Led sales goals by personally selling 45% of the agency's revenue and creating cash flow programs for large premium customers in excess of $300K premiums.Structured the business to drive better sales practices through a customer-centric focus on dealerships and OEM operations at the point of sale and thereafter, keeping an active pipeline of qualified new sales opportunities and garnering 94.5% customer retention year over year. Developed the marketing strategy that began with Mitsubishi HCA loan approval to include insurance quote at the point-of-sale for unit being financed, leading to >40% hit ratio.

Itasca, Illinois, United States

Accurately forecast monthly, quarterly, and annual revenue streams, developed plans to ensure revenue growth including the development of an annual branch plan that maximized profitability.Improved processes throughout the organization to properly utilize staff while creating urgency around the emerging needs of the organization and its customers. Created insurance tracking process and loan/lease contract clauses to protect assets that ensured effective stakeholder communications, execution, risk management, and decision transparency.Orchestrated new processes and utilization of resources such as product development, solutions consultants, and customer success managers in delivering robust offerings from RFP to adoption removing roadblocks that impeded acceptance and ultimate adoption.Providing expert advice on the development and continuous evolution of product initiatives, and managing the implementation of improvements.

Geneva, Illinois, United States

Traveled extensively across the country to train new hires, as well as existing bakery managers on best practices that saved money, and time while increasing the profitability of stores.

Los Angeles Metropolitan Area

Working directly with President to regain profitability in Casualty lines thru underwriting analytics and field audits resulting in $28MM loss source identification. Responsible for purchasing reinsurance at proper treaty levels to support profitability. Wrote and published first online underwriting guidelines and coached field underwriters on profitable risk selection.

Batavia, Illinois, United States

Advancing online learning for hard-to-understand Commerical insurance concepts like Loss Source, Loss Analysis, Contractual Liability etc... Authored online learning for Insurance Service Office as well as onsite training for loss identification/analytics for insurance carriers.

Chicago, Illinois, United States

Responsible for the underwriting profitability for all field operations. Authored and published underwriting guidelines for commercial lines-construction. Created Millwright Rigging program, including underwriting selection, setting profitable/competitive rates, purchasing treaty insurance, communicating to executives on sales and profit expectations. Worked with focus group of Riggers to create a unique insurance coverage that guaranteed market share. Collaborated with field underwriters to gain buy-in and underwriting understanding.

Chicago, Illinois, United States

Worked w/large brokerage houses to place National Accounts in loss sensitive programs. Designed $33MM loss sensitive Work Comp program for Employee Leasing overcoming challenge of having no loss runs. I used the provision for loss in the NCCI rate for each employee class, integrated loss control, quarterly premium audits and bought facultative reinsurance for the $100,000 working layer. This was the largest insurance program created for National Insurance AIG and had the personal stamp of approval from Maurice Greenberg, AIG's CEO

Bachelors, Risk Management

Music