Facilitates a 10 week program for internationally trained architects and related professions. Works with clients to identify their strengths and develop the confidence to pursue their goals and excel in their careers. Creates content for and facilitates employment workshops on topics such as resumes and cover letters, interview skills, networking and using social media in the job search strategy. Creates content for and facilitates employment workshops on topics such as resumes and cover letters, interview skills, networking and using social media in the job search strategy. Conducts outreach to employment and settlement agencies all over Ontario to recruit participants and this effort has resulted in exceeding the registration targets and an increase in referrals.

As a placement student in the Human Resources management program recruited qualified candidates by writing job postings that clearly articulate the knowledge, skills and abilities required. Identified the sources of qualified candidates, screened incoming resumes to identify qualified candidate, scheduled and conducted initial phone and in person interviews. Delivered training workshops on resume writing and interview preparation. Received extremely positive feedback from the clients and the employment counsellors on the resumes created by the clients using the skills they learned during the workshop. Co-facilitated client intake and assessment sessions to identify the client’s goals and create a job search plan. Ability to read between the lines to understand the client’s implicit needs as well as the stated goals.

Revised over 30 Resumes and Cover Letters, strengthening the content and ensuring correct grammar and spelling. Consistently accomplishing tasks in record time Conducted one-on-one interview coaching with clients, assisting clients preparing concise answers to typical and job specific questionsDesigned competence-based interview templates for more than 10 occupations. Commended for creating a tool that helps consultants give specific feedback on improvement areas to clientsWon Best Volunteer Award in the organization out of 6 regional offices

As a placement student in the Career Development Practitioner program, developed and facilitated interactive online workshops on interview skills training, professionalism in the workplace, occupational health and safety and cover letters. Conducted drop in tutorials and one on one sessions for engineering students applying for co-op positions to answer questions related to their job search strategy, resumes and upcoming interviews.

Created an outreach strategy for promotion of corporate training workshops among large corporations and in various industries, such as banking and insuranceAssisted with outreach to schools to promote the tour of a Mixed Companies productionEvaluated applications to the Ontario Arts council for grants for theatre projects to verify whether the project conformed to the guidelines and the mission of Mixed Company Theatre

Reported to the VP of Project DeliveryCoordinated the delivery of custom software projects and managed the client relationship. Managed project roadmap of features to develop and bugs to fixCreated a strategy for production release plans that ensured that the team was well prepared and that risks were identified and mitigated to facilitate a smooth transition to the production environment Created budget tracking spreadsheets using excel

Reported to the SVP of Product Development; Designed systems for the airline and rail industry that supported client business processesAs subject matter expert and first point of contact, answered inquiries from staff and clients regarding product features and business processesCoordinated projects by prioritizing development tasks and issues to fix, working with the team to resolve technical issues and communicating status to clients and stakeholdersDesigned reports based on the client’s data requirements. Designed and facilitated data integration projects with third party systems such as the data warehouse which provided client’s access to valuable sales and inventory data. Conducted internal and external training and wrote training materials. Resulted in rapid adoption of the software and reduced time to complete processes.Screened resumes and interviewed candidates for Business Analysts positions Interviewed clients regarding business problems such as performance gaps, inefficient business processes and difficulty reaching organizational goals. Designed a software solution, new business processes and training programs to solve their business challengesDesigned a standardized, configurable solution that met all clients’ needs. Resulted in significant reductions in time and effort required for development and support Planned and executed a usability study with flight attendants and an inflight production trial that elicited positive feedback from the client regarding the resulting design