Provide services to associations in E&O Insurance administration, communications, marketing, database management, workflows and other association functions.

- Implemented databases and tools to enable the association to move forward; association management systems, project management systems, sales pipeline systems and call center systems. - Managed nationally recognized professional training program; 170+ training programs annually, $2,000,000 in annual revenue to the organization. - Spearheaded centralized marketing and branding for the organization; implemented integrated marketing plans and unified brand for the… Show more - Implemented databases and tools to enable the association to move forward; association management systems, project management systems, sales pipeline systems and call center systems. - Managed nationally recognized professional training program; 170+ training programs annually, $2,000,000 in annual revenue to the organization. - Spearheaded centralized marketing and branding for the organization; implemented integrated marketing plans and unified brand for the organization. - Managed organization's centralized call center. - Directed the large internal insurance agency operation; managing the sales process and operations. - Managed several teams of employees with diverse objectives including Training, Insurance Sales, Marketing and Member Service.Association Management | Project Management | Sales/Marketing | Database Management | Operations | Professional Training Show less

- Managed all facets of the organization’s professional training programs from strategies to implementation. - Developed and implemented and external meeting coordinator program to staff all off-site training programs. - Managed external contractors, vendors and other individuals that filled roles for the professional training programs. - Directed a staff of 12 employees and external contractors.Association Management | Project Management | Sales/Marketing |… Show more - Managed all facets of the organization’s professional training programs from strategies to implementation. - Developed and implemented and external meeting coordinator program to staff all off-site training programs. - Managed external contractors, vendors and other individuals that filled roles for the professional training programs. - Directed a staff of 12 employees and external contractors.Association Management | Project Management | Sales/Marketing | Database Management | Operations | Professional Training Show less

- Developed and implemented marketing strategies for all professional training programs. - Built program-specific marketing plans and initiatives. - Managed all aspects of training & event booking processes; scheduling, contracts, banquet event orders, guarantees,

-Implemented a new training program for customer service representatives for the insurance industry. - Developed and implemented a faculty training program to develop technical experts into expert trainers. - Grew the program to one of the largest in the country with over 2500 participants in three states.Association Management | Project Management | Sales/Marketing | Database Management | Operations | Professional Training