Barbara B. Email & Phone Number

Morristown, Nj

• Analyzed requirements, wrote test strategies, test plans, test cases, testing estimates and identified/prepared test data. Provided detailed testing status to team and upper management.• Utilized Jira and VSTS/Dev Ops for defect management• Responsible for successful testing and QA signoff of multiple new systems to be used by brokers, underwriters, company employees and online insurance customers, as well as minor releases throughout the year.• Verified software releases and production patches after Production deployment.• Wrote SQL queries and utilized MS SQL Server Management Studio.• Wrote automated test requirements for accelQ team’s script development. Tested and edited written scripts.• Supported analyst and users during User Acceptance Testing

Morristown, Nj

Bridgewater, Nj

• Tested the rewrite of NPAC, the world’s largest number portability registry, with industry partners (Vendors and Service Providers). Project was delivered on schedule.• Worked closely with Systems Engineering, Development, Quality Assurance, and end customers to execute suites of functional test cases. • Managed the customer relationship during joint solution testing, which required outstanding verbal and project management skills.• Partnered with software developers and quality assurance testers to create/optimize test tools and implement automation concurrent with product development.• Analyzed and reported defects / test results and be able to deduce chain of events leading to failures.• Communicated critical issues and status updates in a timely manner to the internal teams and management.• Cut over customers to new NPAC system utilizing Linux/UNIX.• Project Coordinator: prepare Rally for test case execution, assign testers, gather and report test status. Assisted with training.• Wrote Performance Acceptance Test Plan and results document and reviewed with the Industry.

Quality Assurance Analyst, NCS Technologies, Piscataway, NJ (2010-2016)• Worked with xPression Insurance documentation.• Analyzed device updates, wrote requirements for dev and tested changes.• Analyzed ForeSee survey results. Categorized comments and produced reports.Quality Assurance Tester, NCS Technologies, Holmdel, NJ (2013-2016)• Agile team member responsible for unit test and system test of a telecommunications online account system. • Manual Test. Tested on mobile devices, tablets, laptop browsers.• Wrote Cucumber automated test feature files for billing system and online account system. Feature file creation was self-taught.• Analyzed requirements, wrote and executed test cases. • Used Squirrel and Toad, as well as SQL queries.• Tested Omniture Reporting and Content Management System (CMS).• Provided demos of new functionality to clients and stakeholders.• Planned and executed system test of changes to a Philips Lifeline customer facing sales platform.• Executed system test for Grow Network’s Pennsylvania and New York Report Card.• Ran test scripts using UNIX. Created test data. Quality Assurance Lead & Manager, NCS Technologies, Piscataway, NJ (2002-2013)• Managed and owned all levels of testing for a major AT&T small business ordering platform. • Wrote test strategy, test plans, test case templates. • Responsible for 6 member team’s test execution, deliverables and issue resolution. • Created status reports and represented team on client calls.• Active participant in End to End test planning and execution. • Worked well with offshored (India) interfacing systems for issue resolution and status.• Wrote instructional procedures and trained team members.• Test Lead of a Siebel and Unix inside wire trouble ticket creation & management system.• Built System Test and UAT environments for every release. • Used SQL, CONTROL IT, XML, Siebel, TCP/IP, MQ, UNIX shells and applied table updates.

Quality Assurance Lead & Manager, CSC, Somerset, NJ (2000-2002)• Test team manager of a major AT&T system reverse engineering and rewrite.• Responsible for test strategies, planning, documenting, coordinating and leading multiple test teams for multi-system test efforts. • Integration, System, Pair, Beta and User Acceptance Testing.• Interviewed and trained staff of 10 testers.

Quality Assurance Lead & Manager, AT&T, Somerset, NJ (1992-2000)• Integration Test team manager for an AT&T Customer Care Platform. 10 person team.• Development project leader for a 6 person dev team.• GUI, OOA, Oracle, C++, UNIX, • Determined system components for testing, test env, interfacing systems, test data creation. Trained team members• Test team technical lead. Environment config, debugging logs.• Interfacing system pair test and data negotiation.• Performance Test project lead. Wrote test plan, cases & lead a group of 5 developers.• Project Manager of an AT&T developed system used by BTA in China.• QA project and technical lead for a Network Provisioning Platform. Led team of 4.• IBM MVS DB2 mainframe system.** AT&T District Diversity team leader and member of Vice President’s Diversity Council** AT&T Quality Process team member, representing integration and feature test

A.A., Liberal Arts

Certificate, Computer Programming

Computer Programming