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I am the Senior Vice President of Global Customer Success at Flexera, a global leader in software licensing, security, installation, and cloud management solutions. I have years of experience in the information technology and services industry, with a focus on renewals, customer success, and consulting.In my current role, I lead a diverse and talented team of professionals who deliver value to our customers from the start. I am responsible for the global renewals, professional services, customer success, support, and customer experience functions across Flexera and Revenera, a Flexera division. My mission is to empower our customers to achieve their goals and maximize their return on investment, by providing them with the best-in-class solutions, services, and support. I have a proven track record of driving customer success, retention, and growth, as well as leading innovation and transformation initiatives. I have extensive expertise in business management, operations, finance, business process design, and IT strategy.
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Senior Vice President Customer RetentionFlexera Feb 2024 - PresentItasca, Illinois, Us -
Svp Global Customer SuccessFlexera Jun 2022 - Sep 2024Itasca, Illinois, UsDriving customer outcomes by delivering value from the start! Leading Professional Services, Customer Success, Support and Renewals teams globally for Flexera and Revenera
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Svp Global RenewalsFlexera Nov 2021 - Jan 2023Itasca, Illinois, UsGlobal Renewals leader for Flexera and Revenera and Customer Experience Leader for Revenera. Ownership of all renewals across Flexera and Revenera driving healthy, on time renewals and best in class renewal rates. Additionally leading Customer Success & Services for Revenera driving customer success outcomes.
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Vice President, Customer Success & Consulting ServicesRevenera, A Flexera Division Sep 2019 - Nov 2021Itasca, Il, UsCustomer Executive focused on driving customer success resulting in happy renewing customers. Revenera provides the enabling technology to take products to market fast, unlock the value of your IP and accelerate revenue growth –from the edge to the cloud. -
Founder & PrincipalSignal Hill Consulting Group Aug 2018 - Jan 2020Driving growth and profitability for SaaS based professional services organization through process optimization, governance and technology.
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Vice President Solution Design & InnovationOracle Oct 2016 - Aug 2018Austin, Texas, UsLeader of North America Commercial Cloud Application Solution Design organization focused on accelerating cloud adoption and implementation. The team of Solution Architects provides deep business application expertise to enable our customer business outcomes. -
Senior Practice Director, DirectorOracle Mar 1998 - Oct 2016Austin, Texas, UsLed various organizations including North America Service Cloud practice, Strategy, Operations, and PMO Transformation. Portfolio Leader for various businesses including Strategic Accounts and Regional Geographies.
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Manager, Managing Principal, PrincipalOracle Mar 1995 - Mar 1998Austin, Texas, UsHeld various position in Oracle Consulting from Principal Consultant to Managing Principal to Practice Manager. Project Manager for implementations for companies in various industries including Entertainment, Consumer Packaged Goods, and Manufacturing.
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Manager, Senior, AssociatePwc Aug 1989 - Sep 1995GbManager, Senior & Associate in the Computer Audit Service organization leading applications audits in industries including Telecom, Natural Resources & Mining and Healthcare/Pharma.
Barbara Boyer Skills
Barbara Boyer Education Details
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Rutgers UniversityAccounting
Frequently Asked Questions about Barbara Boyer
What company does Barbara Boyer work for?
Barbara Boyer works for Flexera
What is Barbara Boyer's role at the current company?
Barbara Boyer's current role is SVP @ Flexera | Global Renewals.
What is Barbara Boyer's email address?
Barbara Boyer's email address is ba****@****cle.com
What is Barbara Boyer's direct phone number?
Barbara Boyer's direct phone number is (800) 633*****
What schools did Barbara Boyer attend?
Barbara Boyer attended Rutgers University.
What skills is Barbara Boyer known for?
Barbara Boyer has skills like Oracle E Business Suite, Oracle Applications, Enterprise Software, Professional Services, Erp, Financials, Business Intelligence, Business Process, Management, Solution Architecture, Cloud Computing, Saas.
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