I am a proactive, results oriented professional with over 15 years’ experience and progressive responsibility in management, data integrity, data mining, analytics and quality assurance for accounts receivable, technical support, and sales call center operations. My focus is on the company as a whole dynamic entity and how it is impacted and driven by understanding its data and ensuring data precision. I have proven experience and mastery of concepts, tools and technology to drive business decisions in the disciplines of Financial Analysis, Call Center Analysis, and Quality Assurance. Specialties: Microsoft Access, Microsoft Excel, Analysis, Call Center, Accounts Receivable, Crystal Reports, Workflow Analysis, Business Analysis, Reports, Business Intelligence, Data Warehousing, Database Administration, Financial, Legal, Microsoft Office, Microsoft Outlook, Microsoft Word, Microsoft Powerpoint, Sales, Spreadsheets, Statistics, Technical Support, Contract Management, Telecommunications, Visio
Listed skills include Salesforce.Com, Access, Crm, Management, and 37 others.