I exceed client expectations by providing 5-Star customer service and personalized real estate solutions for each client. Every Time.Let's get you moving!Area of Expertise:• Buying, Selling, Renting, Investing• Contract Negotiations• Real Estate Consultation: Seller Marketing and Staging, Home Evaluation, Property Management• Referrals for Repairs, Home Improvements, Remodeling

Appointed by Bexar County• Managed estate assetts • Tracked estate income and distributions and provided periodic reports to the county auditor for verification• Engaged realtor to ensure estate home was sold and funds distributed to estate heirs`• Attended court hearings as required

• Testing Governance and Release Manager-Ensure compliance with Fannie Mae issued Lender letter 2014-06 (Investor Reporting cycle all remittance types)• Lead Project Manager - Ensure regulatory files data integrity were in compliance with the Basel Accords• Assisting Project Manager - CFPB compliance for the Wells Fargo Financial portfolio, Investor Performance Improvement Program which successfully improved Wells Fargo’s ranking with investos; Coordinated the Q32013 Investor Summit Planning

• Senior Business System Consultant/Project Coordinator – Integration of departmental functions for Settlement and Investor Services in Default Servicing. Knowledge base includes corporate advance reconciliation, Settlement and Investor Services business functions, Default Reporting workflows• Conducted briefings and progress reports to partners and senior management on all project milestones.• Credited as a communications expert ensuring quality information flow throughout the project. • Maintained project artifacts including meeting minutes, agendas, project logs, and change requests• Collaborated with Operational Risk Management, RECOR and Legal representatives to ensure business units are in compliance with Wells Fargo and regulatory agency guidelines

• Data Administrator for project spreadsheet:+750,000 merchant locations scheduled for retail credit card acquirer conversion • Decreased update process to minimize data corruption by 25%• Facilitated Change Control meetings and wrote change control documents for new requirements

• Managed pastoral support, crisis intervention, grief counseling for 175+ patients in addition to their families and hospital staff• Provided needed structure and supervision to those recovery from long-term chemical and alcohol addiction• Wake Forest University School of Divinity-Led small group discussions for 1st year divinity schools students• New York City-Operational support and weekly orientation for summer youth camp • Washington DC Childrens Defense Fund-Volunteer coordinator for Samuel D Proctor Youth Advocacy Institute• Researched methods and presented plan to begin a dual-degree program between the Wake Forest School of Divinity and Law School

• Documented work flow for retirement analysts• Updated management team on progress of consumer retirement account conversions• Wrote functional requirements specifications for corporate debt and expense database replacement• Monitored adherence to service-oriented architecture guidelines• Ensured that web services were reusable by other development areas• Provided updates to the web service governance document• Gathered business and functional requirements for corporate equity administration database• Designed user-interface for equity administration database• Primary business analyst for consumer mortgage SWAT Items (items < 100 development hours• Planned and executed CMM-based assessment of current requirement management processes• Re-designed requirements management intranet site

• Gathered requirements for enhancements to current consumer annuity system• Wrote project charter for enhancements to current system• Conducted requirement review sessions with developers• Managed requirement scope for enhancements• Wrote and validated use cases to place the current system on the Internet• Conduct interviews for business systems analyst positions

• Wrote user interface specifications for client server treasury management information reporting application• Re-designed use cases and scenarios for existing system• Facilitated meetings and updated management on upstream mainframe application projects • Trained and mentored new associate on testing current system• Provided training materials and training sessions for new releases• Coordinated functional requirements reviews • Managed banking and system conversion control rooms during dress rehearsals and implementations• Wrote functional requirements for user initiatives and gave assignments to developers• Tested and approved Year-2000 certification for controlled disbursement application

• Designed testing procedures for midrange software upgrades• Coordinated on-call activities and research issues for base support area• Facilitated weekly status meeting with user groups• Provided status updates to management for all support issues• Replaced manual file monitoring system with an electronic monitoring product and conducted required training• Added auto fax capabilities to automated investment system • Coordinated conversion of mainframe system to model platform

• Primary programmer for over 20 CICS application programs • Performed cost/benefit analysis for new projects• Assigned maintenance tasks to junior level programmers• Installed IMS database to track oil well and gas lease applications• Developed project work plans and resource plans