Barbara Čerič Email & Phone Number

Žalec, Slovenia

Maribor, Slovenia

Ptuj, Slovenia

◦ Development and implementation of HR strategies and initiatives according to the company's strategic objectives, as well as internal and external regulations and legislation.◦ Preparing and implementing the annual HR plan and advancing HR development in the company.◦ Providing for appropriate employee relations and nurturing a positive work environment (Employee Relations).◦ Establishing an appropriate information flow and setting up the company’s internal communications strategy.◦ Establishment, support, and coordination of all HR processes (employment, organisational structure, systematisation, salary policy, competence models, human resources development).◦ Preparation and implementation of systematisation with career plans for employees and competence management.◦ Providing support for development projects and programs aimed at increasing and maintaining employee commitment and job satisfaction.◦ Implementation of retention programs for different target groups of employees (key employees, talents, all employees, etc.).◦ Monitoring employee achievements, proposing appropriate promotions (performance management).◦

Ljubljana, Slovenia

◦ Implementation of the recruitment process (preparing tenders, conducting interviews, selecting candidates, managing personnel files and employee records).◦ Providing support in establishing job classifications and updates.◦ Participating in preparing employee development plans.◦ Implementation of coaching and workshops for employee development.◦ Introducing and implementing company values.◦ Managing the employee satisfaction project and planning activities.◦ Work process digitalization.

Maribor, Slovenia

◦ Preparation of strategies and implementation of activities in public relations (corporate PR, product PR, internal PR).◦ Preparation and implementation of the company’s HR strategy according to the business strategies and within the allocated financial resources.◦ Introduction of the HR’s strategic role.◦ Concern for the organizational climate.◦ Planning and preparing the key starting points and implementing seminars and trainings (call centers, business sales).◦ Implementation of the recruitment process

Maribor, Slovenia

◦ Implementing customer service - call centre (management of 1000 incoming calls per day).◦ Work organisation and personnel management.◦ Management of sales to domestic users in accordance with the company’s strategy.◦ Training and induction of call centre personnel (communication approaches, expertise in telecommunications).◦ Planning and managing the complete sales process (from the arrival of the contract to the order for activation).◦ Concern for timely and efficient resolution of complaints - focus on eliminating bottlenecks and system errors.

Maribor, Slovenia

◦ Implementation of marketing campaigns for private users (ATL and BTL).◦ Development of sales plans and strategies for private users.◦ Sales of videoconferencing systems to major business partners

Maribor, Slovenia

◦ Running a company for creating web presentations.◦ Work organization and task management within the project group.◦ Sales of services to business users.◦ Preparing financial forecasts.