Barbara Franks, Pmp Email & Phone Number

Lakewood, Co

Re-elected to a second term, serving the residents and business owners in Ward 4 and working with the mayor and other city councilors to formulate public policy.Recent Lead Roles: Comprehensive research and policy making amendments / recommendations for transportation (micro-mobility) and short-term rentals.Ballot Measure: Worked closely with my Ward 4 co-council to secure significant funding ($7M+) for new open space acquisition through a ballot measure we co-authored. Present Commissions/Committees:♦ Housing Policy Commission (2020 chair, current member).♦ Screening ~ Interviews candidates for City's boards and commissions and makes recommendations on appointments to the entire Council.Past Committees:♦ Ad Hoc Housing (Chair) ~ Charged with creating the scope and purpose statement for a new Housing Policy Commission.♦ Budget & Audit ~ Reviews financial statements and budget forecasts to provide feedback on budgetary compliance with City policies.♦ Legislative ~ Takes positions on pending legislation and conveys those positions to state elected representatives.♦ Head Start ~ The City Council has established an Advisory Committee to carry out the roles and responsibilities of the Governing Board. The Advisory Committee is comprised of three elected officials that are appointed by the Mayor to serve in this capacity. The Advisory Committee meets regularly during the year to take action and make decisions for the Head Start program.

Denver, Colorado, United States

Greater Denver Area

Liaison between business community/departments (HR, Legal, Audit, Corporate Communications) and IT, providing technical solutions that meet user needs and align with corporate goals. Department and co-worker feedback was key to high rankings in yearly performance reviews.♦ Analyze operations and determine high-value opportunities for enhancements♦ Translate business requirements into clear and concise functional specifications♦ Create current and future state process flow and integration diagrams that demonstrate value of change♦ Project management (new implementations and upgrades)Member of the QEP Cares Leadership Team, chair of the Fundraising subcommittee, and member of the Business Series (Presentation/Learning) Committee.

Greater Denver Area

Provided account management (project delivery & managed services oversight) and business analysis consulting services to our customers. Recruited by primary customer, QEP Resources.♦ Supported cross-functional team development (co-located and remote)♦ Led quality assurance & quality control efforts♦ Drove timely incident and request fulfillment

Greater Denver Area

Managed the resources, schedule, budget and risks for all assigned projects, and was frequently requested by name to manage additional projects.♦ Built strong well-performing teams, and supported individual project team members in achieving high-quality outcomes/deliverables♦ Active contributor in software design projects♦ Selected to present at SAPInsider Project Management 2014 and 2016 Conferences

♦ Provided strategic input and project management for the development, integration, implementation, training and support of a leading-edge proprietary digital asset and brand management system♦ Led business analysis and process improvement initiatives that consistently drove down G&A♦ Facilitated a highly collaborative environment between customers and Adplex, which resulted in increased business within and outside my line of business♦ Technical sales support♦ Negotiated contract extensions

♦ Managed a team of client account managers, archivists, color correction specialists and technical support personnel that provided training and support to thousands of end users and nearly 100 power users♦ Managed 10 accounts with combined annual revenue of $1.7M♦ Supported sales team in the successful up-selling and cross-selling of products and services♦ Negotiated contracts and extensions♦ Business Analysis, Process Improvement, Software Design

♦ Oversight of all aspects of the digital asset and brand management systems, including competitor research and analysis, software development, implementations, data migrations, upgrades, training and support♦ Project Management♦ Business Analysis, Process Improvement, Software Design♦ Expanded product functionality, decreased costs over 20% and increased customer satisfaction ♦ Provided tier 2 support, addressing all escalated issues to client's satisfaction

♦ Implemented content/brand management systems and managed dozens of system upgrades♦ Developed discovery and implementation plans that facilitated knowledge transfer and collapsed delivery times, reducing implementation costs by over 25%♦ Managed project executions and controlled projects to meet objectives♦ Created training materials and facilitated training (remote and on-site)

♦ Oversaw operations of a proprietary archive system, which housed 200,000+ assets across 14 accounts, to ensure product satisfaction and meet contractual up-time requirements♦ Managed a multi-tier support team to ensure timely and accurate support responses and implemented a knowledge capture system to reduce support costs♦ Wrote and facilitated desktop publishing-related courses ~ 95% rated courses as excellent ♦ Performed workflow analysis and provided recommendations that decreased ad production costs

♦ Oversaw the day-to-day operations for all aspects of the digital asset management systems♦ Guided product development and improved support services by analyzing user feedback and conducting marketplace research♦ Project Management♦ Business analysis and process improvement

♦ Designed and created technical training and marketing materials♦ Facilitated courses (95% of the post-training evaluations rated the courses as exceptional)♦ Editor, writer and production artist for the Adplex publication "Supermarket Prepress"

♦ Created accurate, highly versioned advertising materials♦ Scanned, color corrected, and manipulated photographs to meet customer and press requirements♦ Manipulated electronic artwork files to meet required specifications♦ Developed industry-specific technical training materials for in-house staff