Barbara Green Email & Phone Number

Alpharetta, Ga

SUMMARY:Coordinate the administrative activities of the company to include, Accounting and Human Resources by performingthe following duties.ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following; other duties may be assigned,Compile composite reports from individual reports required by management or government agencies.Assist in coordinating company benefits and insurance.Maintain the human resources system that meets management and regulatory information needs.Issue written and oral instructions.Interface with VP – Admin as required insuring proper accounting methods are followed.Reconcile the Accounting System accounts as required.Prepare and enter invoices and invoice adjustments as required.Study and standardize procedures to improve efficiency.Process and maintain Accounts Receivable, Time Reporting, Expense Reporting, and Company Asset List.Take, receive, sort, and route mail. Prepare outgoing mail. Assist in the shipping and receiving of supplies, materials,and equipment.Perform other general office duties as needed such as on-boarding, off-boarding, filing, photocopying, compilingrecords and reports, and collating.Operate office machines such as computer, typewriter, fax, postage, adding, calculating, and duplicating machines.Assist in coordinating company sponsored events.Understand, adhere to and promote the policies and procedures of ThreeWill.

Alpharetta, Ga

• Process sales orders timely and accurately, which includes:o Assigning company codeo Risk assessment via Dun & Bradstreeto Entering order into eStarto Ensuring all required documents are completed and accurateo Ensuring sales policy and accounting procedures are followedo Setting up customer and entering sales order into Oracle for billing o Ensuring the annual value in Oracle balances to the sales order• Initiate the contract process by:o Setting up the customer in the ASC contract databaseo Selecting the appropriate annexes for products soldo Adding the pricing information from the sales ordero Redlining the annex z (fee schedule) as neededo Uploading required documentation and approvalso Sending the contract to the legal department for negotiation

Skills Used: Crystal Reports, Customer Service, Issues Resolution, Sales Support, OTC Oracle. SUMMARY: Serve as Sr. RollCall Specialist in the Benefit, Payroll, and TLM regions. Liaise with sales, admin and billing to set up clients in OPS/OTC system. Work with sales and sales management by researching and resolving RollCall, pricing, sales credit discrepancies and complex client billing issues. Provide assistance and support to RollCall team.Process all sales orders centrally in Alpharetta for National Accounting Services within 24 hours of receipt in compliance with RollCall policies and procedures. Assist customers with any information requests and help resolve and billing issues. Review accounts receivable balances and perform collection calls.Responsible for approving and handling issues with RollCall. Review all customer contracts and process in the order entry system.First point of contact for sales and management. Ensure billing data is accurate and billing is processed according to the company's policies, procedures and SOX key controls.Document/update features or changes to the pricing agreements and ensure all data is entered into the Oracle database.Inspect billing reports to ensure they are error free.Maintain and update Excel spreadsheets and insure accurate uploads to Oracle.Conduct monthly audits.Provide support to Project Managers, Director of Professional Services, Accounts Receivables, Issue Resolution, and Management. Compliance with ADP Corporate billing schedules, deadlines, and SOX Controls. Assist in verifying that all billing is processed in compliance with billing proceduresUse Crystal to resolve RollCall issues.Maintain any documentation for monthly SOX Audits for Key Controls.

Skills Used: Accounts Receivable (A/R), Accounts Payable (A/P), Collections, QuickBooks, Journal Entries, General Ledger (G/L), Excel, Word. SUMMARY: Assisted President, Manager, civil engineers and surveyors in a wide range of administrative support including, answering the phone, scheduling meetings, travel arrangements, some filing, ordering supplies, creating letters, spreadsheets, reports and presentations. Served as initial customer service contact person between internal and external customer and engineers.Managed and prepared monthly billings and statements.Accounts Receivable-Collections which consists of customer calls and making arrangements for paymentAccounts Payable: Processed check requests, expense reports, petty cash vouchers and invoices for payment.Maintained spreadsheets, logs, databases and files, which ensured accurate reporting procedures.Assisted in plan and permit approval in various counties.Performed special projects as assigned.

Skills Used: Customer Service, Order Entry, Liaising, Coordination, Negotiation, Procurement. SUMMARY: Served as lead customer service representative for internal and external clients to expedite order processing.Directly interacted with customers for order processing coordination and problem solving.Managed reorder process resulting in cost savings and improved response time.Liaison between logistics, client and factory (improved customer satisfaction).Coordinated orders with sales team.Managed telephone inquires in a quick and timely manner.Preparing weekly progress reports & attending project review meetings.Ensured orders were managed to achieve on-time delivery by reviewing open work orders and due dates, coordinating with other departments to ensure order fulfillment.

Skills Used: Customer Service, Administration, Project Coordination, Order Entry, MS Word, Excel, PowerPoint. SUMMARY: Provides administrative/clerical support to technical managers and 20 engineers in daily multi-tasked operational functions. Coordinated travel, scheduling and customer service.Coordinate office activities and schedules and ensure smooth office operations.Receive and distribute incoming mail.Schedule and coordinate special events.Serve as first point of contact including client-facing interactions.