Barbara Howell

Barbara Howell Email and Phone Number

Information Technology Leader
Barbara Howell's Location
New York City Metropolitan Area, United States
Barbara Howell's Contact Details

Barbara Howell work email

Barbara Howell personal email

n/a
About Barbara Howell

Customer focused professional driven to successfully deliver services and projects on time, within budget and with the highest level of customer satisfaction. Skilled in leading cross functional teams in delivering strategic initiatives proven to streamline operations, improve systems and processes while ensuring maximum customer satisfaction and business revenue. Extremely organized and detailed oriented with a proven and hard-working nature.

Barbara Howell's Current Company Details

Information Technology Leader
Barbara Howell Work Experience Details
  • Caregility
    Director Change Management
    Caregility Jul 2021 - Mar 2022
    Eatontown, New Jersey, United States
  • Caregility
    Director Of Customer Success
    Caregility Apr 2020 - Jul 2021
  • Caregility
    Customer Success Manager
    Caregility Nov 2018 - Apr 2020
    Customer interface for healthcare business. Single point of contact for customers, reporting progress and addressing any issues that may arise. Analyzing and tracking trouble tickets to identify trends and ensuring remediation of key issues.
  • Yorktel
    Custom Service Manager
    Yorktel Nov 2018 - Jun 2019
    Eatontown, Nj
    Focused on improving client experience within TeleHealth. Strong leader in maintaining customer satisfaction by improving process, handling escalations and managing projects. Working with Service desk to resolve customer concerns and avert problems. Compiling data based on key metrics to identify trends and strategically implement plans to ensure overall customer satisfaction.
  • Natures Choice Corporation
    Office Manager
    Natures Choice Corporation Apr 2018 - Nov 2018
    Towaco, Nj
    Customer interface responsible for capturing requirements, contracts and fulfillment of such.Expert knowledge of software and hardware systems used, maintain and provide training for others.Financial and billing responsibility.Responsible for client communication, customer service and 100% customer satisfaction.Microsoft Office Suite, QuickBooks, Sage, attention to detail in a fast-paced environment.
  • Consultant
    Data Analyst
    Consultant Mar 2017 - Aug 2018
    Greater New York City Area
    Analysis of room and device usage metrics which helps leadership make key strategic decision on products and services.
  • Prudential Financial
    Spec, It Service Mgmt(Devops Region Manager)
    Prudential Financial 2012 - Nov 2016
    Roseland, New Jersey
    Team lead responsible for the provisioning and management of non-production platforms, providing direction and support.
  • Prudential Financial
    Systems Analyst And Development Specialist
    Prudential Financial 1993 - 2012
    Leverage technical skills as well as project management, analytical, conceptual, and problem-solving skills to implement solutions to meet business objectives.

Barbara Howell Skills

Business Analysis Microsoft Excel Cmdb Itil It Service Management Sdlc Software Development Life Cycle Business Process Improvement Vendor Management Software Project Management Servicenow Requirements Analysis Sql Visual Basic Organizational Effectiveness Project Management Visual Basic .net Efficent Databases Sage 100 Erp

Barbara Howell Education Details

Frequently Asked Questions about Barbara Howell

What is Barbara Howell's role at the current company?

Barbara Howell's current role is Information Technology Leader.

What is Barbara Howell's email address?

Barbara Howell's email address is ho****@****ine.net

What schools did Barbara Howell attend?

Barbara Howell attended Middlesex County College.

What skills is Barbara Howell known for?

Barbara Howell has skills like Business Analysis, Microsoft Excel, Cmdb, Itil, It Service Management, Sdlc, Software Development Life Cycle, Business Process Improvement, Vendor Management, Software Project Management, Servicenow, Requirements Analysis.

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    barbarabarach.com, gmail.com
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