Barbara Maha Email & Phone Number

Raleigh, NC, US

Apex, North Carolina, United States

❖ Plans and manages all technical aspects of the Town’s human resources information and talent management systems, such as development and implementation of new modules, system maintenance, updates and enhancements, and data integration with various applications.❖ Collaborates with IT and HR to lead the development, documentation and communication of.

Raleigh-Durham, North Carolina Area

❖ Facilitate remote human resource functions for two non-profit clients.❖ Serve as main point of contact to aid internal and external customers with inquires related to payroll discrepancies, benefits, onboarding, unemployment claims, employment verifications, and leave time/FMLA. Create new employee personnel records and manage status changes from hired.

Raleigh, North Carolina

❖ Application/production support for the Office of State Human Resources’ enterprise applications in Learning Management, Performance Management, Applicant Tracking and Position Description Management. ❖ Improved Administrator understanding of system capabilities by providing guidance on system use for training and performance management. ❖ Office of State.

Raleigh-Durham, North Carolina Area

❖ First point of contract for employee interactions providing guidance of policies in relation to disciplinary actions, employee terminations, leaves (LOA/ FMLA), military leave/returns, unemployment claims, time keeping, payroll and other HR issues according to state laws. ❖ Led new hire orientations and on-boarding (classes up to 30 individuals twice a.

Raleigh-Durham, North Carolina Area

❖ Conducted high volume, full cycle recruitment of exempt and nonexempt employees. ❖ Developed strategies to source, attract, recruit, network, and retain highly qualified candidates. Extensive use of Boolean search strings. ❖ Improved applicant tracking through HRIS/CRM system (Newton) by implementing keyword associations to candidates. ❖ Revitalized.

Raleigh-Durham, North Carolina Area

❖ Web Support for customer interface, desktop support, internet browser troubleshooting, and remote PC troubleshooting. ❖ Support standard operating procedures (SOPs). ❖ Instructed users via phone and/or email on the basic functionality of desktop and internet applications.❖ Provided support for Apple OS application compatibility. ❖ Used Cornerstone.

RTP

❖ 2 semester (summer/fall) internship participating in the worldwide lab infrastructure support organization for Cisco Services. ❖ Responsible for install of product licenses, loading IOS images, testing connectivity between equipment, providing inventory status and recreation of processes for customer service labs. ❖ Troubleshooting and configuration of.

Durham, NC

❖ Semester long work-study school internship focused on a campus wide network mapping project. ❖ Used Apple software to build access point map detailing wireless signal strength inside Duke campus facilities. ❖ Updated databases.

Raleigh-Durham, North Carolina Area

❖ Performed root cause analysis and provided resolutions to multiple ATT product lines (VoIP, VDNA, MIS, AVOIC, etc.).❖ Functioned as the SME for GCSC supporting all stakeholders internally and externally. ❖ Ensured service level agreements (SLA) were met and standard operating procedures (SOP) were followed. ❖ Responsible for the identification of root.

Chapel Hill, NC

❖ Summer intern for UNC Hospitals Security & Identity Management team. ❖ Identity management through systems audits and licensing reviews. ❖ Extensive use of excel spreadsheets and review of multiple system access points to ensure compliance with HIPAA. ❖ Technology Utilized – HEAT (ticketing system), EPIC, BEACON, Word, Excel, Outlook.

Raleigh-Durham, North Carolina Area

❖ Support for catalog department, including taking of orders, returns, and stocking. ❖ Ran store communications ❖ Handled closing. Error checking the accounting of catalog weekly totals. ❖ Served as backup cashier when needed.

Bachelor’S Degree, Political Science

Activities and Societies: NC State Housing Judicial BoardBS Political Science - focus on international studies and law Minor in Biology

Associate’S Degree, Network And System Administration/Administrator

Activities and Societies: Phi Beta Lambda; Future Business Leaders of America (FBLA) OfficerAAS Information Technology (2017); AAS.

International Business

Activities and Societies: Study Abroad - Lund, Sweden; Deans List 2004; Rotary International - voting delegate, treasurer;Studied.

Associate Of Science - As, Human Resources Management And Services