• Writes audits in SQL that ensure time recording and record card accuracy. • Maintains JIRA for team’s Sprints and other projects as well as documents projects and processes in Confluence.• Assists with facilitating bi-weekly Change Request meetings that determines project work for the team.• Creates user interfaces using Vue.js, JavaScript, HTML and CSS to allow other team members to make adjustments to database without writing queries. • Maintains the team’s interface through quality assurance checks for improvements and bug fixes. • Demonstrates the ability to handle confidential information about the company and it's Cast Members.

• Assisted guests planning daily activities: dining reservations, Fastpass+ selections, recreation activities. • Ensured guest satisfaction.• Proficient in LILO reservation system, Al La Carte dining system, and Microsoft Office Suite. • Handled cash transactions including foreign currency and travelers checks.

• Created magical experiences by interacting with guests in a friendly and upbeat manner.• Operated a high demand attraction while ensuring the guest’s safety and satisfaction. • Demonstrated Walt Disney World Resort’s The Four Keys Basics by ensuring a safe and courteous environment for fellow Cast Members and guests while staying in character and performing the role efficiently.