Barbara Joseph Email & Phone Number

Extensive experience creating and managing education, healthcare, localization, and business initiatives through process and technology. Using my strong management and interpersonal skills, I create and enhance business process efficiencies without compromising quality, assist with technical presentation development and engagement, and drive teams to success in rapidly changing environments by fostering accountability and personal growth. Life-long learner. Contact info:bnjoseph2000@gmail.comEducation key accomplishments include:-Managed a $2.3+ million budget to create over 70 engaging video and online training courses.-Oversaw the creation of blended learning competency-based courses for Boston Public School elementary teachers.-Co-created a web-based training certificate course with a software industry leader. -Trained community college faculty in creating their first competency-based degree program. -Successfully developed and launched eight online graduate-level courses for elementary teachers in STEM. The online courses were the first state-approved, fully online course clusters leading to professional licensure. Localization Career Highlights-Hired as the 20th employee at Int’l.com, I played a key role in growing the company to 500 employees and served as one of two Vice Presidents before our acquisition by LionBridge Technologies.-Took responsibility for an unprofitable technical services group and within 6 months, increased customer service and began operating at a 35% gross margin. -Key member of the Executive team responsible for guiding the company through the ISO 9002 certification process.-Restructured software localization bidding processes resulting in significant efficiency gains. Average quoting time was reduced by 50%.-Worked closely with the Sales to ensure that the localization component quoting reflected the cost and profit objectives of the business groups.-As VP of Technical Services, I was responsible for managing the execution of 800K worth of localization revenue per month.-Restructured organizations and business processes to reduce costs, increase bottom line, and increase customer satisfaction by defining roles and responsibilities and improving workflow processes.Specialties: Process improvement, effective project management consulting, creating efficient process work flows, cross-functional team building, competency-based education, strong management and inter-personal skills