Barbara Begley Nussa Email & Phone Number

Houston, Texas Area

Houston, Texas

Expanded Destination Services program from 12K to over 120K in two years. Worked with high level gas and oil Expatriates and their families moving into the Houston area. Services provided include assistance with Social Security, Texas driver's license, school registration, orientation tours, banking, etc.Managed the Realtor arm of the business.

Provided public sector (PS) and community relations field support, i.e. PS bids, customer meetings, educational development, data research, new program roll out, etc. Public speaking. Coordinated annual customer surveys, tradeshows and customer dinners, U.S. Conference of Mayors - City Livability Awards program, Earth Day activities, eCycling events. Developed a PS database to track customer contract and revenue information. This system contains a tickler notification to remind field reps when to take price increase and meet reporting requirements. Lost revenues stopped due to human error. Developed conservation partnership between WM and The National Elephant Center, as well as an residential inkjet and cell phone recycling program. Responsible for PS web site, PS key projects and customer contracts/revenue reporting. Executive producer - company marketing videos.

Built municipal sales from $9 million to $12 million annually. Extended eleven expiring municipal contracts in one year without going out to bid. First municipal sales manager to be inducted into Waste Management's prestigious Circle of Excellence (40 sales professionals are chosen each year from over 1,000 sales people).

Expanded community undestanding of Adams Center Landfill's hazardous waste operations and proposed expansion. Developed positive working relationships with elected and appointed officials. Coordinated all media relations. Public speaking. Coordinated charitable contributions program.

Developed and implemented first citywide residential curbside and appliance recycling program. Largest municipal recycling program in the state. The City received the Governor's Recycling Award. Reduced solid waste budget dependency on property tax funding by implementing a residential solid waste user fee. Administered $22.5 million in total solid waste, recycling and composting contracts. Coordinated Keep America Beautiful program, public education, solid waste department ordinances and composting program. Public speaking.