South Jersey Industries is an energy services holding company providing natural gas to more than 681,000 customers in New Jersey. Responsible for cross-functional IT leadership, governance and strategy across the infrastructure, applications, operations, and financial budgeting for the Information Technology organization with more than 110 employees supporting 1200 corporate employees in 15 locations. Accomplishments include:• Successfully planned, staffed and executed $90M Program to establish enterprise systems required to support acquired natural gas utilities. 20-month program delivered on time and on budget. Oversaw RFP process for selection of multiple vendors, planning and staffing team of 200+ employees and consultants. • Successfully planned, resourced and executed $11.3M Day-1 Technology Program in support of acquisition of two natural gas utilities into the SJI portfolio. • Designed, staffed and manage a highly respected and effective Project Governance function responsible for driving prioritization and project delivery in alignment with Senior Executive mission and goals. Function serves as model for SJI Enterprise PMO.• Developed and recruited organization to support SJI’s diverse application portfolio.• Oversee development and management of IT budget, as well as IT policies and procedures. • Successfully planned, staffed and executed IT Program required for divesture of three non-regulated businesses from the SJI portfolio.• Identified and implemented process improvements to reduce manual efforts, increase business efficiency and stabilize critical business systems.• Collaborated with and advised Senior Business leaders, providing recommendations for enhanced utilization and value enhancement from corporate investment in Enterprise Applications.• Identified and planned mitigation strategies to address cross-organizational security risks.

Provide CIO, Strategy, Project Management and Execution Services to mid-market companies. Engagements include: • Assessment of Service Desk sourcing initiative for South Jersey Industries. Executed the RFI process, performed due diligence, led contract negotiation and transition to selected service provider. • Managed $5M system implementation of retail billing system for non-regulated Energy Services company. • For Shipping and Logistics company, provided market analysis, support and negotiation strategies for existing IT sourcing contracts. Analysis resulted in negotiated year-over-year savings of $3M.

Founded in 1995, WGroup is a boutique management consulting firm that provides Strategy, Management and Execution Services to optimize business performance, minimize cost and create value. Our consultants have years of experience both as industry executives and trusted advisors to help clients think through complicated and pressing challenges to drive their business forward. For more information on WGroup, visit http://thinkwgroup.com/. We offer the following services: IT Outsourcing (ITO) / Business Process Outsourcing (BPO) Strategy and Sourcing Advisory Services; Service or Technology Provider RFP Lifecycle Management; IT Strategy Development; Big Data Strategy and Vendor Selection; Governance Model Assessment and Design; Shared Services Transformation; Vendor Management Office (VMO) Strategy and Implementation; IT Cost Analysis and Benchmarking; Financial Modeling and Business Case Development; IT Service Management (ITSM) Assessment and Design; and Interim CIO and IT Executive Placements. For more information visit http://thinkwgroup.com/ - Interim Director, Vendor Management Office for a Fortune 15 company. Established guidelines, principles, governance, and relationship strategies for the VMO. Resulted in over $30M reduction in IT run-rate expenses as well as instilment of a metric-driven vendor management culture across the enterprise. - For a Broker and Financial Advisory firm, managed an IT sourcing initiative. Developed and executed RFP process, including negotiation of a full-scope, $55M sourcing agreement. Results were improved DR/BCP performance and reduced data center failure risk while reducing costs by 15% annually. - Led Assessment of Pharmacy Management System for Fortune 50 Retailer. Developed and executed RFP process, including analysis of 500 client-required features and 30 available 3rd party solutions. Recommended solution resulted in gross margin improvement of $20M/year as well as streamlined regulatory compliance.

CIO responsibilities including strategy and budget planning as well as operations, liaising with executive counterparts to understand short and long term business requirements. Lead role in M&A of new division including due diligence and post-merger integration activities. Directed multi-phase ERP implementation - responsible for full project life cycle - RFP process, negotiation and implementation of Order Management, Scheduling, Finance and Shop Floor components. Developed and implemented 3 year Strategic Plan for both global technical and application architecture.

Led development and implementation of a custom-developed workforce management self-service application for use by over 4000 call center representatives. Implementation resulted in reduced staffing costs and improved employee satisfaction. Responsible for development of all Call Center Management Systems, including Workforce Management, Quality Monitoring, Corrective Action and Call Center Reporting systems.Managed Distribution and Warehouse Management System teams during holiday peak periods.

aka CNH, Ford New Holland, Case New HollandManaged Order Management system implementation of a $150M global Supply Chain re-engineering initiative. Responsible for the translation of Order Management business processes across all products and markets globally into strategic systems solution. Included 3 month London engagement.Managed the creation of the Supply Chain Competency / Knowledge Center organization in North America.Responsible for CNH Commercial Logistics Strategic Planning - results included operating cost reduction and improved delivery lead times. Managed implementation of global Electronic Mail System in an IBM mainframe environment to 10,000 clients.

Responsible for all Database Administrator related tasks - planning, development, installation, security and performance monitoring and tuning.