I teach information pursuit and access, while promoting critical thinking and clear communication. I provide the tools for continuous self-education in technical fields of nursing, allied health, and trades. I teach academic skills and problem-solving. I help students and faculty overcome obstacles of all kinds. I network with professionals both within the company and in the outside world to find solutions to problems which keep students from succeeding.

Find, organize and deliver resources for the continuing education and training of nursing students, healthcare assistants and vocational HVAC and welding students. Find and deliver resources for administrative decision-making and developmental planning.

Find, organize and deliver resources for the continuing education and training of nursing students, healthcare assistants and vocational HVAC and welding students. Find and deliver resources for administrative decision-making and developmental planning.

Finding the resources which support excellent patient care and the best possible decisions. Teaching people to navigate the databases, the internet and office suite programs. Finding and forwarding the newest developments in individuals' fields of interests.

• Provided clinical information support by designing and presenting library resource orientation to 20 fellows and residents per year• Ensured access to working technology and provided bibliographic support for presentations, publications, and papers providing accurate and specified information.

• Navigate database resources to fulfill needs of 14,000 clinicians, researchers and associates helping to obtain full text articles or monographs usually within 15 minutes of receiving requests.• Check libraries of citations for inclusion in the annual report of published research, which determines departmental compensation accuracy.• Ensured office procedures continued to run smoothly during staff absences and vacations. Answer phone and email requests, solving customer dilemmas.

Designed and developed an unused conference room into a quiet working space with historical background exhibits, computer workstations, clinical research collection and small group activities to support local researchers of the Stroke Lab and Rehabilitation Center. Participated in planning on-site conferences to promote local researchers. Served on the Drake Research Committee, which integrated UC academic research with local researchers.Set up list serves of topical alerts, table-of-content deliveries, and best practice guidelines as well as obtained full-text articles of needed citations to share updates and breaking news for 800 specialists, clinicians, nurses and therapists.Provided specialized caregiver resources for medical, emotional and educational support. Obtained anatomic models, illustrations and medical materials at all levels of health literacy and multiple languages for patients and caregivers in a long-term acute care facility.Retrieved and offered 2-4 free online CNE’s per month to help 55 nurses meet license renewals, as well as offering a listing service of free CEU’s available for therapists, EMT’s, clinicians, and administrators.Collaborated with Health Acquired Pneumonia working group to analyze standard practices and implement improved guidelines for better patient outcomes significantly lowering incidence of ventilator-acquired pneumonia. Attended rounds providing emergent information needs relevant to patient treatment decisions to improve interdepartmental communication. Promoted goodwill through community outreach to support groups and public meetings by creating and delivering presentations on medical history, Daniel Drake, Drake Center history and caregiver information resources.Translated consumer medical brochures and daily news into foreign languages as needed to assist French and Ethiopian patients.

Provide guidance and information support for patients and their families

Advocacy and support for families who care for their mentally ill children

Customer service, circulation, Interlibrary Loan retrieval and sending, Reserves processing

Vocational education, training and supervision of 26 technicians. Adapted processes for people with disabilities. Quality control and customer satisfaction assurance.