Senior Business Process Analyst
Responsible for the global order management process, including process improvement, configuration and daily issue resolution.• Led the selection and implementation of Datalliance, the new VMI tool replacing APO (SAP’s planning module). Result: Saved over $1,000,000 in implementation costs over SAP’s SNC (SAP’s new VMI tool). Reduced system batch job processing time and simplified the overall VMI process.• Business Process Lead for the development and implementation of a web-based order entry tool for use by brokers and customers. Result: Allowed updates to the application directly saving months of coordination and planning. • Led the Order Capture process in testing the functionality of the first major upgrade since implementing SAP. Result: Minimized risk of business outages by identifying issues and correcting them before moving upgraded functionality to production.• Business Relationship Manager for export, compliance, customer service, logistics, and transportation. Result: Provided solutions and application support for order processing, logistics and transportation.