Cristina Barbee Email & Phone Number

Chapel Hill, Nc, Us

Durham, North Carolina, United States

-Support in the implementation of the Total Rewards Strategy (Learning & Growth, Recognition, Benefits, Compensation, and Work-Life Balance).-Serves as the lead for internal communications to Center employees on behalf of Talent and Culture Development (TACD). Communicates via Outlook, MS Teams, and HubSpot regarding all aspects of the Total Rewards Strategy (Learning and Growth, Benefits, Compensation, etc.).-Assist TACD in Center-wide recruitment by posting positions in ADP and other sources when requested, being a main point of contact for candidates, and interview scheduling & coordination.-Assist with Onboarding by hiring in ADP, communicating with new hires, scheduling I9 and follow up appointments, mapping leaves to eligible employees in ADP, WorkDove & LinkedIn registration.-Function as a systems administrator for ADP HRIS & Recruitment, LinkedIn Learning & Recruiter, performance management system, and employee intranet.-Update TACD metrics each month.-Work with VP of TACD and Finance for unit expense reporting.-Lead or work on projects as assigned which support the Total Rewards Strategy (Market Study, Annual Reviews, Learning & Growth, etc.) and Center-wide programming.-Partner with the TACD team to diagnose organizational issues, and to develop solutions, and implement action plans. Recommend new approaches, policies and procedures to continually improve the efficiency of the department and services performed.-Proactively works closely with the TACD team, supervisors, and employees to improve work relationships, create a healthy culture, and provide feedback to the business on the people related programs and initiatives.

Durham, North Carolina, United States

Miami, Florida, United States

Miami/Fort Lauderdale Area

-Coordinate with five-member creative team to identify and create multimedia news and features for all publishing formats, implement vision of pharmaceuticals company, and promote content across all digital channels.-Manage and fulfill over 15 content requests per week in coordination with department heads, including legal, science, operations, finance, fostering a productive, cohesive work environment.-Spearheaded call center systems overhaul, resulting in a 20% traffic increase in a single month, increasing call center revenue $775,000 in the first three months. -Co-Lead committee to organize and centralize all internal content on company wiki page.-Write and distribute up to 15 promotional emails, SMS copy, and manuals for sales staff per week, producing all content by deliverable dates over four quarters and maintaining flexibility to alter course as needed. -Develop content with subject matter experts, conducting in-depth research and interviews.-Review, edit, and fact-check all written material before publishing, demonstrating impeccable attention to detail.-Collaborate with science head and graphic designer on a product manual covering over 60 products.-Streamline script writing with team, increasing efficiency and congruency of content production for over 500 employees. -Draft training manuals, product guides and descriptions, and FAQs for sales use, providing resources and establishing protocols for anticipated customer inquiries. -Establish, update, and maintain workflows, user guides, processes, technical, training, and procedural documentation for permanent and seasonal company sales initiatives.-Conduct market and new product research and proposed new product, currently pending FL / MMJ / DOH approval.-Update website, social media, and key stakeholders with new content (copy-writing, marketing, PR, and press).-Ensure legal & scientific compliance & validation, material quality, consistency, and adherence to brand aesthetic for all assets.

Chapel Hill, North Carolina

-Created playlists, made public service announcements, collaborated with and interviewed local musicians, developed technical expertise in sound board and broadcast equipment, tracked music trend data metrics.

Durham, North Carolina, United States

-Administered over 150 MCAT, LSAT, MPRE, and other admissions & certification subject tests & exams, electronically & on paper.-Verified students' identity, directed students to testing area, and provided necessary testing instructions.-Ensured students followed Testing Center rules and provided time warnings when necessary. -Collected, organized, and returned all test materials to local offices immediately after test administration.-Maintained test security to ensure confidentiality and integrity of test materials.

Chapel Hill, North Carolina

-Promoted to train and mentor 10+ new hires, ensuring all were trained in systems and customer service and capable of performing assigned duties. -Ensured outstanding service for 100+ patients daily, monitoring staff to ensure compliance with company policies & procedures.-Led weekly team meetings and huddles to bolster morale and discuss improvement strategies with department members.-Represented entire call center during monthly Employee Forums held with the Executive System Director to address employee concerns and to report and help implement resolutions.-Coordinated schedules for six providers within the clinic; modified schedules for providers, contacted patients and advised them of the changes made to their original appointment.-Recorded and maintained up-to-date patient information in various computer databases; detailed and documented all medical information into records system and ensured maximum reimbursement for patients. -Served as a valued resource liaison between patients, billing department, and payer for optimal accounts receivable performance.

Bachelor Of Arts (Ba), Latin American And Caribbean Studies; Spanish Language And Literature, Gpa 3.54

Activities and Societies: National Collegiate Hispanic Honor Society -- Sigma Delta Pi• Coursework includes: Public Policy, Anthropology.

Filosofía Y Letras

Study Abroad Program in Hispanic Literature/Argentine Culture and Linguistics.