Ecommerce Operational Specialist
Current- Manage standard PAC Live requests from clients and collaborate with internal teams to implement those requests
- Consult with the client and offer recommendations on how to offer tickets/donations on PAC Live to ensure optimal consumer experience and to maximize revenue
- Collaborate with the Client Partner team to maintain client satisfaction and to ensure transactional revenue goals are met
- Coordinate implementation and testing of PAC Live configurations
- Identify eCommerce operational improvements through Google Analytics data and industry best practices
- Create and manage a project plan to implement improvements with the client