Barbi Smith, Shrm-Cp Email & Phone Number

Bellingham, WA, US

Austin, TX, US

• Direct team as 2nd-in-command of a multi-million dollar store, overseeing 2,500+ daily transactions, managing P&L, and labor forecasting to optimize efficiency and profitability
• Increased AWS (average weekly sales), exceeding income forecasts and gross margin targets by 1.8%
• Achieved #1 store in Washington/Oregon/Montana (14 stores) for exceeding income to forecast and Top 3% of Operational Area (106 stores) for YOY comps and item growth
• Oversee customer service initiatives and support department buyers with product ordering, ensuring high standards of quality and food safety compliance in food preparation and products
• Hire, train, develop, and mentor a high-performance team of up to 180 employees, reducing turnover and increasing employee engagement, contributing to consistent store success
• Support leadership in all operational areas, including inventory control, safety protocols, merchandising strategies, financial management, and facility maintenance, driving smooth daily operations

Austin, TX, US

• Drove the store to 4th highest sales volume in the Portland metro area, starting from last position in the region, and led purchasing for all sub-teams to support regional success
• Turned around a struggling team by focusing on sales growth and margin improvements, resulting in consistent profitability and improved team morale and 17% growth in sales
• Led data analysis of inventory movement to identify trends and optimize stock levels, collaborating closely with buyers to enhance inventory merchandising strategies
• Led training programs for new team leaders and facilitated metro-wide vendor training sessions, elevating team capabilities and improving vendor relationships
• Executed regional sales initiatives including weekenders and multi-day sales events, often achieving performance levels on par with high-volume stores
• Handpicked to serve as Oregon Merchandiser during a critical sabbatical period (June-Sept 2016), traveling to nine stores to reduce backstock, improve inventory management, and achieve sales goals

Austin, TX, US

• Opened a new store from the ground up, building a cohesive team, aligning with regional leadership on merchandising strategies, and driving the store to #2 in sales in North Carolina within two years
• Mentored and promoted six team members within 2.5 years, fostering career growth and developing future leaders within the organization
• Designed and implemented analytical tools to evaluate and report on sales data, enabling more effective purchasing and placement decisions that enhanced overall operational efficiencies
• Built strong customer relationships, contributing to repeat business and rapid growth in store’s customer base
• Coordinated buyer training for metro teams, enhancing buying effectiveness and ensuring operational success
• Received 2013 Regional Honorable Mention All-Star, for performance and contributions to store success

Austin, TX, US

Austin, TX, US