Bärbl Littrell, Bpms, Pmp Email & Phone Number

Kansas City, KS, US

Overland Park, Kansas, United States

- Oversee the implementation and education of NCTC ERP, HR & Payroll and eCommerce software, ensuring alignment with organizational objectives.- Research, analyze, and recommend changes to business processes to improve operational efficiencies, leading to measurable improvements in productivity.- Manage project delivery from initiation to final completion.

Overland Park, KS

Kansas City, Missouri Area

• Instrumental in improving Project Management Department’s on time/on budget rate to 103% in 2017 and 2018.
• Consistently managing projects with meticulous attention to detail, excellent problem solving skills, superior customer service and expert collaboration skills, resulting in promotion to Senior Project Manager after.
• Responsible for planning, executing, controlling, monitoring and closing projects according to established project management methodology, resulting in consistent project success and outstanding client retention.
• Leading regular progress reporting meetings/communication with stakeholders, project and senior teams to manage and mitigate risk, and to ensure successful project completion with highest client satisfaction and focus.
• Charged with execution of new training program for the Project Management Department, resulting in improved new-hire training, increased implementation and communication consistencies, and enhanced process workflows.
• Coaching and mentoring other project managers, improving PM team’s quality of work, consistencies and standards.

7213 Troost Ave, Kansas City, MO 64131

• Leading project team of landscape designers, architects, managers and installers to successfully deliver creative landscape and garden designs to high-end clientele in Kansas City, Prairie View, Brookside, etc.
• Leading project teams from inception to close, improving overall workflow and process consistencies.
• Leading regular progress reporting meetings with owner and architects, to manage and mitigate risk, and to ensure timely project completion with highest client satisfaction.
• Improved project on-time rates by implementing consistent walk-through and follow up strategies resulting in decreased A/R and increased customer satisfaction.
• Shortened sales cycles by 25% by effective identification and management of key process milestones.
• Increased closing rates by improving workflow and decreasing interdepartmental inefficiencies.

Kansas City, Missouri Area

• Managing and leading team of 15+ staff members in implementing new reporting schedules for all departments resulting in improved communications and enhanced issue resolution.
• Leading team in streamlining customer service and operational procedures to improve new-hire training, employee cross-training and work place satisfaction.
• Successfully developed and implemented digital filing system to increase office efficiency and quality of customer service delivery.
• Leading team in analyzing business processes, resulting in decreased payroll processing errors and expenses by evaluating and implementing new processing software and streamlining procedures and digitizing processes.
• Increased market penetration through development of marketing materials, event collateral and e-Commerce websites.
• Hired, trained, and coached employees and increased employee retention and satisfaction with execution of wellness programs and employee recognition events, resulting in improved teamwork and productivity.

Maryville, Missouri

• Owned and operated a small residential construction business, managing all aspects of the business
• Developed and created scopes of work for remodeling projects and hired and managed crews at multiple locations to reduce downtime and keeping client business goals and needs in focus
• Scheduled product deliveries to meet production schedules and aligned resource schedules to meet client demands
• Drive complex projects from concept to completion

Gruenberg, Germany

Instructed grades 5-13 in European history and religion. Developed lesson plans within the scope of school curricula.

Wetzlar, Germany

Speech and Play Therapy with children between the ages 5 and 14;