Jonathan Barbosa Email & Phone Number

State Of São Paulo, Brazil

Boston, Massachusetts, United States

Remote

• Decreased cycle time by 20% by implementing a new method of writing user stories
• Increased customer satisfaction measured by CSAT of 3 to 4, by conducting customer interviews and prioritizing backlogs and product roadmap.
• Led an agile team of 10 people, maintaining strong relationships with internal and external clients, ensuring that all parties were involved in the development process.
• Collaborated with cross-functional teams, including developers, to gather and analyze requirements, create user stories, features, and epics, and refine product vision, resulting in a comprehensive product strategy to.
• Performed extensive business analysis and market research to identify business opportunities for the product, ensuring alignment with company goals and objectives with a results-oriented mindset.
• Ensured the quality assurance of the products before delivery and managed continuous product improvement.

Campo Grande, Mato Grosso Do Sul, Brasil

• Decreased lead time by 35% by improving the practical writing of user stories and their acceptance criteria.
• Prioritized tasks for software development by managing the backlog and defining the roadmap.
• Led a team of 6 collaborators through agile methodologies (Scrum and Kanban) and Jira.
• Documented market requirements and mapped processes using BPM models in IoT projects for Smart Cities applications.
• Facilitated communication and interaction between business, IT, quality assurance, and design teams, improving teamwork.
• Conducted data analysis using SQL in databases to assist the team.

Ribeirão Preto, São Paulo, Brasil

• Provided revenue increase of 10% for water distribution companies through data analysis and guidelines definition for optimal management of water supply systems.
• Produced and refined methodologies for calculating optimized water loss reduction in consulting projects for water distribution companies.
• Created and conducted educational and technical presentations to stakeholders of private and state-owned companies in Brazil and Chile.

Campo Grande, Mato Grosso Do Sul, Brasil

• Effectively led and mentored a team of 3 trainee engineers, providing guidance on technical tasks, and fostering collaboration to deliver projects.
• Conducted extensive market research to identify potential customers, reaching out to them and introducing the company's products and services.
• Designed hydraulic, electrical, and architectural engineering projects and created technical documentation using Microsoft Word, Excel, and AutoCAD.

Master'S Degree, Environmental Science

Research on economic optimization of water losses.

Bachelor'S Degree, Civil Engineering