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Pedro Barbosa is listed as Service and Transition Manager at SIBS at SIBS, a company with 726 employees, based in Lisboa, Lisbon, Portugal. AeroLeads shows a matched LinkedIn profile for Pedro Barbosa.
Pedro Barbosa previously worked as Service and Transition Manager at Sibs and Manager, Information Risk Management at Kpmg Portugal. Pedro Barbosa holds Goals Oriented Leadership Program And People Management from Católica Lisbon School Of Business And Economics.
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IT professional with experience ranging from system architecture and software development to operations and service management passing by project management and process design in multiple clients and sectors.Experience as Project Delivery Manager, Service Delivery Manager and IT Consultant at with special focus in the Siebel CRM, Oracle Vertical Telco in a Box (BRM, AIA, Siebel), WEB and BPM projects, also worked as a delivery manager managing a team of software engineers, responsible for business and functional requirements analysis, and ensuring an on time quality delivery of software.Managed several engagements of evaluation and definition of the information systems audit within the domains of access and change management and IT operations.
Listed skills include Oracle, Telecommunications, Siebel, Integration, and 29 others.
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Managing the IT service management team in charge of:- ISO20000 incident, problem, change and release management processes.- IT Risk management and compliance - IT Project delivery and service transition- Reporting
Lisbon Area, Portugal
- IT Process design in compliance with the ITIL framework. (Banking).- Information Risk Management, business processes risk evaluation, IT automatic controls (ITAC) / IT general controls (ITGC) audit and proposal of new controls (Financial Services and Corporate)
Managed a team of software engineers, responsible for business and functional requirements analysis and ensuring an on time quality delivery of software.
Project Delivery Manager in Portugal Telecom internal projects, with an active part in the project sizing and deploy management to ensure that the agreed services in the project scope are provided in a cost-effective, secure and efficient manner on several projects based on Microsoft technologies (Sharepoint, Dynamics CRM, AX)
IT Project manager in several IT projects (Datacenter, BSS and web related).Service Delivery Manager for the Oracle AIA, Oracle BRM and Oracle Siebel (BSS) technical support teams at Portugal Telecom international clients, Cape Verde Telecom and Timor Telecom, responsible for incidents and problems KPIs, and SPOC for client escalations.
Team leader for the BSS Oracle AIA, Oracle BRM and Oracle Siebel IT technical support teams on the Portugal Telecom international clients in Cape Verde and East Timor.Sizing and deploy of the Oracle AIA, Oracle BRM and Oracle Siebel solutions.Virtual environments (VMWare), Database (Oracle 11g), Windows 2003 Server and Linux RedHat EL5 administration.
Sizing, deploy, support and management of the Siebel CRM 6.3, 7.8, 8.0 and Altitude uCI Call Centre solutions 7.5 for Portugal Telecom
Other employees you can reach at sibs.pt. View company contacts for 726 employees →
José M.
Colleague at SibsLisbon, Lisbon, Portugal, Portugal
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PM
Priscilla Martins
Colleague at SibsCastelo Branco, Castelo Branco, Portugal, Portugal
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RG
Ricardo Godinho
Colleague at SibsPorto, Portugal, Portugal
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FO
Fernando Ohana Siqueira, Cissp
Colleague at SibsOeiras, Lisbon, Portugal, Portugal
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EG
Emília Gomes
Colleague at SibsLisboa, Lisbon, Portugal, Portugal
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RL
Rita Leonardo
Colleague at SibsLisbon Metropolitan Area, Portugal
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JF
Joao Fernandes
Colleague at SibsCastelo Branco, Castelo Branco, Portugal, Portugal
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AC
Alina Cristina Cobzaru
Colleague at SibsBucharest Metropolitan Area, Romania
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HP
Helena Pombal
Colleague at SibsPortugal, Portugal
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PA
Paulo Amaral
Colleague at SibsPortugal, Portugal
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Activities and Societies: Pedagogic commision student member, 2005 ~ 2007
Quick answers generated from the profile data available on this page.
Pedro Barbosa works for SIBS.
Pedro Barbosa is listed as Service and Transition Manager at SIBS at SIBS.
Pedro Barbosa is based in Lisboa, Lisbon, Portugal while working with SIBS.
Pedro Barbosa has worked for Sibs, Kpmg Portugal, Portugal Telecom, and Novabase.
Pedro Barbosa's colleagues at SIBS include José M., Priscilla Martins, Ricardo Godinho, Fernando Ohana Siqueira, Cissp, and Emília Gomes.
You can use AeroLeads to view verified contact signals for Pedro Barbosa at SIBS, including work email, phone, and LinkedIn data when available.
Pedro Barbosa holds Goals Oriented Leadership Program And People Management from Católica Lisbon School Of Business And Economics.
Pedro Barbosa is listed with skills including Oracle, Telecommunications, Siebel, Integration, Sql, Requirements Analysis, Crm, and Shell Scripting.
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