I am a creative and energetic professional with extensive experience in higher education, including software development, business process/best practice consulting, and software implementation (migrations, configuration, and user training and support). I recently decided to apply my experience and skills to the full-time service of God and humanity by joining All Girls Allowed in the fight against human trafficking and sexual violence against girls and women around the world. My initial project with All Girls Allowed was the development of our online life skills and discipleship platform, https://joyfullifeprograms.org. Industry: 20+ years in higher education, specializing in CRM, Recruitment, Enrollment Management, Student Information Systems, Retention, databases, and application technology management.Experience: Senior Product Manager and Agile product owner delivering CRM software to grow customer base and increase customer satisfaction and loyalty. Solution sales professional responsible for crafting effective customer-centric presentations. Experienced ERP/CRM implementer, working with all levels within client organizations from administration staff to C-level.Areas of expertise: AWS, JIRA, Portals, Data Structures/SQL, Hubspot CRM, Powerpoint, MS Excel, Recruitment & Admission, Student Records & Registration, Student Engagement & Success, Academic Management, Financial Aid, Online LearningSkills and competencies: Successful Agile product & development team owner with several major releases delivered, APIs and other integrations, Implementation, Solution-selling, proven presentation skillsProjects: Worked with customers & developers to design and deliver effective technology solutions and business practices to reach Enrollment goals and operate more efficiently. Product Owner in Agile development environment delivering on-premise and cloud-based solutions. Regularly provide sales presentations, that involve presentation preparation and solution selling, work with product marketing on branding and marketing, write and deliver targeted communications for C-level institutional leaders, clerical support staff, and everything in-between.