Barb Pratt Email & Phone Number

Excelsior, Mn, Us

Minneapolis, Mn

• Enterprise retail point person for strategic Front End Operations projects and initiatives sponsored by corporate and banner teams • Successfully gained alignment and launched new policies and programs across the company, providing subject matter expertise in store operations, store systems and effective change management processes in over 1,100+ stores• Leadership of and influencing 10 Banner /Division teams and store operators in over 1,100 stores on process change - Develop and present change ideas to steering committees, including ROI evaluation and required budget - Testing to ensure desired user experience is achieved - Develop documentation - Determine training audience, method, and timing - Pilot/Modify/Deploy• Led a cross-functional corporate team to design, gain leadership acceptance, build, test & deploy an enterprise strategy for check processing which reduced check handling costs by $2.5 million in 2012.• Developed an enterprise coupon handling strategy with a cross-functional team, streamlining store task management & training while utilizing an existing armored car process which reduced coupon processing cost and fraud to stores by $1.5 million in 2011.• Designed, built, and deployed an enterprise Cash Management process including a tracking tool which led to a 5 hour reduction per store per week in Bookkeeper labor hours, or $4.5 million annually starting in 2011.

Boise, Id & Minneapolis, Mn

• Led Strategic Common Point of Sale (CPOS) Initiative with IT & NCR to determine requirements, test, build training documentation, pilot & begin rollout of newest NCR Point of Sale system - 2008 to 2010• Led cross-functional teams for these additional Point of Sale projects: - IBM POS Standardization - Comprised of 14 separate software & hardware sub-projects in over 2,500 stores - NCR Self-Checkout - Development, built business requirements, tested, designed refurbishment plan, piloted & rolled out new self-checkout models and used units across multiple banners - IBM 4690 POS system - Determined requirements, tested, piloted & rolled out in 900+ stores - ISS 45 POS system - Determined requirements, tested, piloted & rolled out in 400+ stores

Orlando, Fl And Boise, Id

Analyst/Senior Analyst - Front End Systems • Collaborated with NCR to develop, test, pilot & rollout the DynaKey Intuitive keyboard • Collaborated with the Retalix team to determine requirements, test, pilot & rollout the ISS 400 POS system in 400+ storesCorporate Safety Manager – Florida Division • Developed a safety culture through training, awareness building, quarterly customer & employee accident reviews with the insurance provider and safety program execution on goals • Reduced the frequency of customer accidents by 20% and employee accidents by 25%. • Developed and implemented a division Store Safety Expert program to lead monthly safety reviews and take ownership of the safety goals by store.Employee Development Manager – Florida Division • Delivered Employee Development programs for store & division management • Led Scan Systems Operations – Determined process & procedure, implemented training, monitored performance • Developed Front End Operations – Determined process & procedure, implemented training, monitored performancePersonnel Administrator – Southern Region • Conducted wage surveys, presented Company Insurance Coverage reviews in over 250 stores & developed EEO case informationAccounts Payable Trainer – Southern Region • Trained all new employees and managed a group of Accounts Payable clerks’ work product