Barb Riede Email & Phone Number

Cincinnati, Oh, Us

Remote

- Coordinated and completed Decipher projects from final survey through invoicing. - Set deadlines, monitored and drove project progress by utilizing both internal and external resources.- Main point of contact for key end-clients.- Resolved project issues in a timely manner with pertinent communication with internal/external teams.- Received high CSAT scores from key clients by providing value-added, outstanding quality service.

Cincinnati, Ohio (Remote)

- Managed moderate to complex domestic/global surveys, as well as specialty projects. - Trained/mentored Jr. team members to ensure consistency. - Member of Process Improvement Committee to increased efficiencies across all projects.

Cincinnati, Ohio (Remote)

- Oversaw moderate to complex domestic healthcare projects. - Consistently received high satisfaction scores from clients by adding value to all projects. - Collaborated with Panel Team in creation and implementation of profiling surveys.

Cincinnati, Ohio

- Managed projects from design to report delivery. - Recognized for improving and enlarging a proprietary panel by 60% through collaboration with the Marketing department. - Developed client reports/presentations of survey results in coordination with analytical team.

Cincinnati, Ohio

- Implemented increasingly complex research projects including phone, focus groups, and central location tests. - Prepared cost estimates and proposals.

Cincinnati, Ohio

Tabulated data using SPSS Quantum in a Unix environment. Reported data using Access & Crystal Reports.

Cincinnati, Oh

Assisted with a wide variety of administrative tasks including word processing, accounting, CATI programming, coding, data tabulation, reporting, etc.