o Training and Technology Coordinator providing customer service, public assistance, and technical expertise as the super-administrator for the Kentucky College of Direct Support (CDS) and the Adobe Connect webinar host for all (DDID) Division of Developmental and Intellectual Disabilities training webinarso Coordinate statewide workshops, meetings, credentialing, creation of documentation, forms, modules, and reports to support initiativeso Serve as liaison to internal and external entities sharing and gathering program resourceso Analyze, investigate, and troubleshoot technical issues with CDS, TRAIN, and Adobe Connect management training systemso Research and interpret laws and regulations, departmental policy and procedures to determine training applicationso Recommend policy and procedure modificationso Serve as host and presenter for Adobe Connect webinar meetings and statewide workshops

o Provide support to the division Director's Office (Abandoned Mine Lands) in developing, implementing, monitoring and maintaining complex programs and activitieso Serves as Training Coordinator overseeing the operations of division training for Governmental Service Center, Office of Surface Mining Federal training, eMARS, Training at the Tower, outside training classes, seminars, conferences, and workshopso Maintains and update training records by entering employee class completion data into electronic records (Pathlore) systemo Prepares and submit travel authorizations for conferences, workshops, training, and travel voucher reimbursementso Maintain director's calendar, draft letters/correspondence, maintain filing system, answer/direct phone calls, open, sort, and distribute mailo Oversees division Open Records requestso Initiates the process for interviews; monitors and responds to interested employees; prepares correspondence to candidates; schedules interviews

o Performed sentence calculations to determine parole eligibility and release of inmateso Research, review, investigate, interpret statutes, regulations, policy and procedures to determine application of sentencing calculationso Maintained accurate and updated inmate files, parole eligibility information, and release dateso Provided accurate records information to administrative staff and Parole Board upon requesto Processed court orders for both Circuit and District Courtso Discharged inmates by parole, conditional release, court order or shock probationo Provided information to courts, law enforcement agencies and general publico Answered telephone inquiries relevant to an inmate’s projected release date and parole eligibilityo Verified court orders and processed detainerso Provided court testimony concerning individual offender records

o Oversaw inmates inside and outside of the institution during all activities, taking periodic counts of inmates for accountabilityo Counseled with inmates/patient’s on minor adjustment problems and referred serious problems to proper staff specialistso Took required action during emergencies to prevent escapes and suppress disorderso Supervised inmates/patient’s in general housekeeping duties and checked quarters for health and safety hazardso Administered emergency first aid to patients, residents, visitors and employees when necessaryo Transported inmates to and from other institutions, courts, medical facilities, funerals, in-state or out-of-stateo Made written reports on violations of institutional ruleso Researched offender electronic records/files and input disciplinary violations into the Kentucky Offender Management System

Responsible for daily strategic planning; collecting, coordinating, and managing approximately 350 cargo barges, 10 motor vessels and their activity within 1,000 miles of the Ohio Rivero Responsible for the management of two outside towing customers on the lower Ohio, Tennessee, and Cumberland Riverso Made independent cost effective decisions on barge and boat deployments to maximize assets and meet customer needs o Managed vendors who towed, cleaned, and repaired barges to meet contracted service requirementso Coordinated daily activity for more than 100 vendors and input more than 125 entries into the management systemo Communicated (liaison) information (status, barge/boat positions, etc.) to customers and facility vendorso Liaison between customer, sales department, and customer service to ensure business criteria were meto Ensured barge compliance with federal regulations and MSDS guidelines and U.S. Coast Guard inspectionso Investigated invoicing anomalies against barging system and resolve billing disputes for vendors and customerso Created and disseminated daily status reports using MS Excel and Access for four primary customerso Input barge count availability data into Barge Projection System (an Access database) for sales projecting and reporting purposes

o Supported the Traffic Manager in analyzing, investigating and managing barge activity; audited barge exceptions, invoice reconciliationo Research dispatch area anomalies, technology and sales support, barge/boat planning, documented demurrageo Barge allocation, demurrage and release, communication to customerso Generated daily reports using Excel and Microsoft Word

o Coordinated travel arrangements for mass crew changes to man vessels; synchronize crew arrival with vessel destination and arrival, research modes and procure methods of transportation, optimize travel expenseso Communicated (liaison) travel details to dispatchers

o Provided communication assistance to the central office relaying (liaison) traffic to/from company motor vessels and logistics

o Scheduled adequately trained and qualified crew members aboard vesselso Determined, assigned, and dispatched rotating crews and relief personnel in an efficient, safe, and cost effective mannero Acted as travel agent to research, determine, and book airline flights for crew members via airline booking systemo Quality Process Improvement Team

o Monitored the Control Center of the waterways communications system through the WaterCOM networko Updated credit card database; enter customer information into the billing systemo Performed daily backups on billing and directory fileso Maintained the tape library of billing datao Customer service

o Served and performed as Administrator directing the Overseas Incoming Personnel Sponsorship Program for a Medical Groupo Administrator of Personnel Promotions, Awards, and Officer Evaluationso Provided typing support for a Medical Group and a Signal Battalion Headquarters