Barbara Sears Email & Phone Number

Detroit, Mi, Us

Acting on behalf of a vehicle manufacturer and DeMars, facilitate vehicle repurchases for lemon law claims, total loss claims or recalls. Inspect and report on vehicle damage, tire wear and tear and other items as instructed. Act as a liaison between the dealer, Manufacturer and customer by completing appropriate forms in order to close and conclude customers claim.

Michigan, United States

Managed the oversight of credentialing of facilities and practitioners for thirteen PACE Centers throughout the United States. In addition, negotiated and executed system level contracts for providers and vendors. Created and published policies relating to credentialing and contracting. Process improvement accomplishments include the use of Policy Tech for policy oversight, MediTrack for contract oversight and the move of manual credentialing functions to the Central Verification office.

Livonia, Michigan

Managed all aspects of payer, Medical Director and other physician contracts, along with facility leases and relocation processes for approximately sixteen home health care and hospice agencies. Created and published policies relating to payer contracting. Responsible for all Medicare application filings and follow up per CMS regulations.

Managed all aspects of the company’s relationship with six U.S. and Canadian credit reporting agencies. Responsible for maintaining legal documents, preparing statement of work documents, change control requirements, purchase orders, volume reports, expenditure tracking, data audit reviews, account reject tracking and corrections, new product review and adherence to the Fair Credit Reporting Act (FCRA) regulations.

Subject matter expert for dealer floorplan auditing and finance while supervising a staff of six analysts responsible for accounting and billing related transactions.

Acted as Liaison to Edsel Ford Jr., President, for the consumer advocacy committee. Responsible for handling all customer correspondence and calls to executive team members. Directly interfaced with executives and created correspondence on their behalf to customers.

Supervised a staff of 10 to ensure the proper placement of collection accounts to outside agencies. Directly interfaced with collection attorneys and agencies with all account related questions.

Responsible for the final review of unsecured loan debt to determine collectability. Interfaced with customers, established payment plans and negotiated alternate payment options in order to satisfy deficiency balances.

Held a variety of assignments, including supervision, in collections, leasing, administration and wholesale.

Managed a staff responsible for billing consumer and commercial accounts, daily reconciliation of contracts, customer relations and vehicle registration

Responsible for assisting customers in all aspects of their rental requirements

Business And Accounting

Business